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Customer Service Order Management Expert

1 week ago

Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time
Customer-Focused Role:

This Senior Specialist position at Emerson Electric (Asia) Limited - ROHQ requires a customer-focused individual who can provide exceptional service and support order management processes. The ideal candidate will possess strong analytical skills, attention to detail, and effective communication skills.

Main Responsibilities:
  • Process orders from various customers in Asia and verify their completeness.
  • Collaborate with the factory for product manufacturing and update business systems.
  • Monitor order status and ensure timely delivery to customers.
  • Communicate effectively with customers regarding order-related inquiries.
Qualifications:
  • Bachelor's degree in any 4-year course.
  • Minimum 2.5 years of experience in order management or similar roles.
  • Familiarity with the quote-to-cash process.
Our Commitment:

At Emerson, we prioritize our employees' growth and development, offering comprehensive training programs and opportunities for advancement. Our commitment to diversity and inclusion creates a collaborative and innovative work environment, allowing our team members to reach their full potential.