Customer Service Expert

4 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

At Neksjob Philippines, we are looking for a skilled Customer Service Expert to join our team. In this role, you will be the primary point of contact for customers, handling their inquiries and resolving any issues they may have.

About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Customer Service Expert, you will be responsible for:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a timely and professional manner
  • Providing information about our products and services

You will also play a key role in ensuring that our customers have a positive experience with our company. This includes processing orders, preparing correspondence, and fulfilling customer needs.

Requirements

To be successful in this role, you will need to have excellent communication skills, both written and verbal. You should also be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

We are looking for someone who is:

  • Able to communicate effectively with customers and colleagues
  • Proficient in using technology to manage customer interactions
  • Results-driven and able to meet deadlines
Benefits

As a Customer Service Expert at Neksjob Philippines, you can expect a very competitive salary and a range of benefits, including:

  • A world-class facilities
  • The best health insurance for you and your dependents
  • Paid leaves
  • Career advancement through our Track Trainee program


  • Quezon City, National Capital Region, Philippines Carlos Hilado Memorial State University Full time

    About the PositionWe are seeking a Customer Service Expert to join our team at Carlos Hilado Memorial State University. As an expert, you will play a crucial role in delivering exceptional customer experiences through proactive communication and issue resolution.Main ResponsibilitiesDemonstrate excellent communication skills, both written and verbal, to...


  • Mandaluyong City, National Capital Region, Philippines IGT Solutions Pvt. Ltd. Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at IGT Solutions. As part of our Contact Center, you will be responsible for delivering exceptional customer experiences via phone calls, email, and social media.Key ResponsibilitiesManage customer requests and handle queries regarding new reservations and changes to...


  • Mandaluyong City, National Capital Region, Philippines Security Bank Corporation Full time

    Security Bank is one of the Philippines' best capitalized private domestic universal banks, established in 1951 and publicly listed with the Philippine Stock Exchange since 1995. Our major businesses cover retail, corporate, commercial, and business banking, recognized as an Employer of Choice in Philippine banking.Why Work With Us?We prioritize work-life...

  • Customer Service

    4 days ago


    Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full time

    This position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...

  • Service Desk Lead

    7 days ago


    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    We are looking for a highly skilled Service Desk Lead to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for leading our service desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the service desk team and provide guidance and support to team members.Develop...


  • Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    At Topserve Service Solutions, Inc., we are seeking a highly skilled and experienced Client Support Professional to join our team.Job DescriptionWe are looking for an exceptional individual who is passionate about delivering outstanding customer service. As a Client Support Professional, you will be responsible for responding promptly to customer inquiries...


  • Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...


  • Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...


  • Quezon City, National Capital Region, Philippines Cognizant Full time

    About the RoleWe are seeking a highly skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions. You will work closely with team members to improve service processes and customer experience.Key ResponsibilitiesHandle customer...

  • Customer Service

    2 weeks ago


    Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    We're Hiring – Customer Service Roles Open NowLooking for a fulfilling career in customer service? Start your journey with us and unlock exciting opportunitiesBack OfficeQualifications: HS Graduate or K-12 GraduateExperience: 6 months Financial Back-Office experience requiredSalary: PHP 15,000 Basic PayFinancial Customer ServiceQualifications: Completed...


  • Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time

    Customer-Focused Role:This Senior Specialist position at Emerson Electric (Asia) Limited - ROHQ requires a customer-focused individual who can provide exceptional service and support order management processes. The ideal candidate will possess strong analytical skills, attention to detail, and effective communication skills.Main Responsibilities:Process...


  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    Key ResponsibilitiesThe Service Delivery Expert will be responsible for answering customer calls, resolving issues, and providing product and service information.They will also manage customer records, maintain high levels of customer satisfaction, and escalate complex issues to supervisors when necessary.


  • Makati City, National Capital Region, Philippines KMC Solutions, Inc. Full time

    Customer Service AdvocateKMC Solutions, Inc. is looking for an Exceptional Customer Experience Expert to join our team as a CUSTOMER SERVICE ADVOCATE.This role is critical in delivering high-quality customer experiences across various communication channels, including voice, chat, email, SMS, and social media.The successful candidate will be an ambassador...


  • Quezon City, National Capital Region, Philippines Polaris Careers Full time

    Job DescriptionA Customer Service Representative at Polaris Careers is primarily responsible for handling customer inquiries, resolving complaints, and providing information about products and services. This role ensures customer satisfaction by addressing their needs through phone interactions, acting as the primary point of contact for the company with...


  • Mandaluyong City, National Capital Region, Philippines J&B Services Full time

    Job OverviewGreetings from J&B Services! We're a global leader in the gaming industry, and we're seeking an exceptional Customer Service Representative to join our team. This is an onsite role that requires excellent communication skills and a passion for delivering world-class customer experiences.About the RoleWe're looking for a skilled professional who...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    At Neksjob Philippines, we are looking for highly skilled Customer Service Specialists to join our team. As a representative of our company, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional service.About the Role:This is an exciting opportunity to work in a dynamic environment where you will have the...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide information about products and services. You will also process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfactionQUALIFICATIONS:Completed 2nd year college / K12 GraduateNo Customer Service or collection...


  • Mandaluyong City, National Capital Region, Philippines AZORA Trading and Marketing OPC Full time

    -Respond promptly and professionally to customer inquiries via phone, email, and live chat.-Assist customers with product information pricing orders, and returns.-Coordinate with other departments to address customer concerns and ensure resolution.Qualifications:-High school diploma or equivalent, additional education or training in customer service is a...


  • Mandaluyong City, National Capital Region, Philippines GainStrong Full time

    We are seeking a highly skilled Service System Configuration Expert to join our team at GainStrong. As an IT staff member, you will play a crucial role in ensuring the smooth operation of our Yamaha 3S Shops Service Network.Your primary responsibilities will include implementing and maintaining our Time Commitment Service (TCS) system, installing and...

  • Customer Service Rep

    2 weeks ago


    Mandaluyong City, National Capital Region, Philippines IGT Solutions Philippines Full time

    About the roleIGT Technologies Philippines, Inc. is seeking a dedicated and customer-focused Call Centre Customer Service Representative to join our team in Mandaluyong City, Metro Manila. This full-time position will involve handling hotel reservations and providing exceptional customer service to our valued clients.What you'll be doingAssisting customers...