Branch Operations Specialist

3 days ago


Quezon City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Summary

We are seeking a highly skilled Branch Operations Specialist to join our team at Eteam Workforce Private Corporation. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our branch offices.

Key Responsibilities
  • Meet service level standards in supporting branch operational requirements related to new business processing, collection, and office administration.
  • Provide timely and reliable customer service support for after-sales requests.
  • Process new business transactions within agreed service level standards.
  • Accurately and timely post premium collections.
  • Process after-sales transactions within agreed service level standards.
  • Provide effective customer and distributor service for walk-in clients.
  • Maintain branch office facilities.
  • Develop and maintain distributor relationships.
  • Perform other functions as required.
Requirements
  • Bachelor's degree in any field.
  • At least 2 years of experience in administrative or customer service functions.
  • Background in insurance operational processes.
  • Customer-oriented with a high sense of integrity.
  • Pleasant, patient, and friendly attitude.
  • Detail-oriented and highly organized.


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