Branch Services Coordinator

3 days ago


Quezon City, National Capital Region, Philippines Hunter's Hub Incorporated Full time
Job Summary:

We are seeking a highly skilled Branch Services Specialist to join our team at Hunter's Hub Incorporated. As a key member of our branch operations, you will be responsible for providing exceptional customer service, processing new business transactions, and maintaining accurate records.

Key Responsibilities:

  • Meet service level standards in supporting branch operational requirements related to new business processing, collection, and office administration.
  • Provide timely and reliable customer service support for aftersales requests.
  • Process new business transactions within agreed service level standards.
  • Accurately and timely post premium collections.
  • Process after sales transactions within agreed service level standards.
  • Provide effective customer and distributor service for walk-in clients.
  • Maintain branch office facilities.
  • Distribute and manage relationships with distributors.
  • Perform other functions as required.

Requirements:

  • Bachelor's degree in any field.
  • At least 2-3 years of experience in administrative or customer service functions.
  • Open to fresh graduates with customer service and administrative experience.
  • Background in insurance operational processes.
  • 14 years of experience in customer service or equivalent.
  • Customer-oriented.

What We Offer:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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