Lead Team Coordinator

2 days ago

Paranaque City, Calabarzon, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,200,000
Team Lead Role

We're seeking an experienced Team Lead to join our organization. The successful candidate will oversee a team, ensuring seamless operations and exceptional service delivery.

  • Key Responsibilities:
  • • Manage team members, providing guidance and coaching as needed.
  • • Work closely with training associates to onboard new hires.
  • • Conduct quality assurance audits and monitor attendance.
  • • Communicate effectively with the leadership team on key performance indicators and any issues arising.

Main Requirements:
We're looking for a skilled professional with strong English language skills, experience in performance management, and excellent coaching abilities. Additionally, they must be able to work under pressure, meet targets, and drive agent performance improvement.

Benefits:
This role offers opportunities for career growth and development within our dynamic organization. Our flexible work-from-home model allows you to maintain a healthy work-life balance while being part of a supportive team environment.

Work Environment:
You'll be working in a fast-paced, customer-centric environment where no two days are the same. You'll have the opportunity to make a real impact on our customers' experiences and contribute to the success of our team.

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