Customer Service Representative International Liaison

17 hours ago


Quezon City, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time

At Lexie Staffing And Business Consulting, we are seeking a skilled Customer Service Representative International Liaison to join our team.

About the Role

This is a dynamic opportunity for a customer-focused professional to provide exceptional support to clients worldwide.

Key Responsibilities
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Process payments, assist with orders, and address complaints
  • Follow up on past issues and offer further assistance as needed
  • Conduct market research and update databases to improve services
  • Report recurring issues to management and contribute to process improvements
Essential Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication, writing, and problem-solving skills
  • Attention to detail and time management skills
  • A team player attitude and ability to work under pressure
Nice-to-Haves

We also value candidates with:

  • Previous call center experience
  • Tech-savviness and multilingualism
What We Offer

In this role, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
About Inbound Calls

Inbound calls are an essential part of this role. You will be responsible for answering customer inquiries, resolving issues, and providing assistance with orders.

About Outbound Calls

Outbound calls involve contacting customers to offer products or services. This may include follow-up calls to ensure past issues were successfully handled.



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