Healthcare Training Specialist
9 hours ago
At Gratitude Philippines, we are committed to excellence in training and development. As a Healthcare Training Specialist, you will play a vital role in ensuring that our associates have the necessary skills and knowledge to excel in their roles.
About the RoleThe Healthcare Training Specialist is responsible for conducting comprehensive training programs for all associates within the organization. This includes developing and delivering training content, as well as facilitating end-user learning sessions to ensure seamless knowledge transfer.
You will maintain a repository of reusable communication and training materials, identify and coordinate initiatives related to learning and ongoing floor support, and perform monitoring and provide feedback to the management team and client. Additionally, you will participate in quality calibration sessions with clients and the management team to ensure alignment with company standards.
Key Responsibilities- Develop and deliver training content to meet business requirements
- Facilitate end-user learning sessions to ensure effective knowledge transfer
- Maintain a relevant repository of reusable communication and training materials
- Identify and coordinate initiatives related to learning and ongoing floor support
- Perform monitoring and provide feedback to the management team and client
- Participate in quality calibration sessions with clients and the management team
To be successful in this role, you will require:
- Excellent communication and interpersonal skills
- Proven experience in training and development, preferably in a healthcare setting
- Able to work independently and collaboratively as part of a team
- Strong organizational and time management skills
- Ability to adapt to changing priorities and deadlines
We offer a range of benefits to support your career growth and well-being, including:
- Non-taxable allowance
- HMO coverage upon hire
- Vacation leaves up to 24 credits
- Sick leave conversion
- Group accident insurance
In addition to a competitive salary and benefits package, we offer:
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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