Training Program Manager
1 month ago
Job Title:
Training Program Manager - Healthcare Operations
Overview:
We are seeking a skilled Training Program Manager to lead our healthcare operations training program. As a key member of our team, you will be responsible for designing and delivering high-quality training programs that meet the needs of our clients in the US healthcare industry.
Responsibilities:
- Develop and implement comprehensive training programs for new hires and existing employees in a classroom-based setting
- Conduct multiple trainings for new hires and manage on-the-job training, certification process, and collaboration with operations teams
- Maintain training effectiveness above the required threshold by implementing strong governance processes
- Collaborate with Quality Assurance (QA) teams to calibrate process knowledge and ensure seamless integration with other business departments
- Design and deliver workshops for project team members on recent updates and industry trends
- Perform user acceptance testing for new process rollouts and automation in the program
Requirements:
To succeed in this role, you should have:
- A deep understanding of the US healthcare industry and its operations
- Excellent communication and presentation skills
- Ability to analyze complex information and identify areas for improvement
- Strong organizational and time management skills
- Experience in training program development and implementation
What We Offer:
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and professional development within our company.
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