Training Program Manager

1 month ago


Taguig, National Capital Region, Philippines RecruiterPH Full time

Job Title:

Training Program Manager - Healthcare Operations

Overview:

We are seeking a skilled Training Program Manager to lead our healthcare operations training program. As a key member of our team, you will be responsible for designing and delivering high-quality training programs that meet the needs of our clients in the US healthcare industry.

Responsibilities:

  • Develop and implement comprehensive training programs for new hires and existing employees in a classroom-based setting
  • Conduct multiple trainings for new hires and manage on-the-job training, certification process, and collaboration with operations teams
  • Maintain training effectiveness above the required threshold by implementing strong governance processes
  • Collaborate with Quality Assurance (QA) teams to calibrate process knowledge and ensure seamless integration with other business departments
  • Design and deliver workshops for project team members on recent updates and industry trends
  • Perform user acceptance testing for new process rollouts and automation in the program

Requirements:

To succeed in this role, you should have:

  • A deep understanding of the US healthcare industry and its operations
  • Excellent communication and presentation skills
  • Ability to analyze complex information and identify areas for improvement
  • Strong organizational and time management skills
  • Experience in training program development and implementation

What We Offer:

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and professional development within our company.



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