Operational Excellence Trainer

2 days ago


Taguig, National Capital Region, Philippines beBeeProfessional Full time ₱5,000,000 - ₱8,000,000
Job Description

As a Training and Support Professional, responsible for spearheading new hire onboarding programs and driving operational excellence through continuous learning and development.

  • Conduct comprehensive orientation, process training, and guide employees through skill enhancement and transitioning to independent work.
  • Design, deliver, and continuously refine high-quality training programs, including advanced training for career advancement, leadership roles, and communication skills to reduce barriers.
  • Develop engaging training materials, ensuring clarity, accuracy, and alignment with assessed training needs.

Responsibilities:

Providing real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels. Supporting employees during transitions, addressing specific challenges, and facilitating exit processes for those not completing onboarding. Serving as a backup and support team operations when needed.

  1. Take phone time hours as part of training activities to stay updated and aligned with processes.
  2. Monitor training and QA effectiveness, analyze insights, and recommend program enhancements to align with organizational goals.
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