Career Development Trainer

5 days ago

Taguig, National Capital Region, Philippines beBeeTrainer Full time ₱3,600,000 - ₱4,800,000

We are seeking a skilled Career Development Trainer to join our team. The ideal candidate will have a strong background in training and development, with experience in creating engaging learning environments for participants.

Job Description

The Career Development Trainer will be responsible for facilitating training sessions in alignment with adult learning theory, providing a high-impact, interactive environment for participants. They will also develop and implement learning curriculum that is consistent with current trends and best practices.

The trainer will track new hire performance during classroom time using the New Hire Weekly Report and analyze learning curriculum effectiveness by examining participants' job performance. Additionally, they will manage project resources (people and material) to ensure deliverables are completed in scope and on schedule.

Ongoing development, researching industry standards and best practices, and embracing new technologies are essential skills for this role. The trainer will partner with Call Center teams to keep informed of process changes, quality standards, and other changes through side-by-sides.

Required Skills and Qualifications
  • Bachelor's degree in Business or related field, or equivalent work experience
  • 3 - 5 years of practical business experience and call experience
  • Knowledge and understanding of Empower Participant Services Call Center required (e.g. CSAS, CIRRUS, EASY)
  • Intermediate skill level in MS Word, Excel, and PowerPoint
  • Strong motivational and interpersonal skills
  • Demonstrated ability to work both independently and within a collaborative team environment
  • Strong classroom management, organization, and time management skills required
  • Fluent in English
  • Ability to work an overnight shift
  • FINRA 6 required within established timelines
  • FINRA fingerprinting required
Benefits

We offer a flexible work environment and fluid career paths. We recognize the importance of purpose, well-being, and work-life balance. Within our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Equal Opportunity Employer

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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