
Patient Intake Coordinator
1 week ago
You will be the first point of contact for patients, guiding them through the intake process and answering their basic questions.
Estimate out-of-pocket insurance costs using proprietary tools and match patients with appropriate therapists based on location, specialty, and insurance compatibility.
- Respond to inbound leads via phone and text who are seeking speech therapy services
- Build trust and connection quickly, representing our partner practices with professionalism and empathy
- Use proprietary tools to estimate out-of-pocket insurance costs
- Match patients with appropriate therapists based on location, specialty, and insurance compatibility
- Schedule evaluations and follow-ups using EHR and calendar tools
- Maintain organized records of all communications and outcomes across multiple practices
- Provide excellent communication skills and a friendly, professional phone presence
- Stay organized and manage multiple systems effectively
- Work autonomously and deliver results in a fast-paced, client-facing role
- Flexible hours that support a healthy work-life balance
- Generous PTO: Ample paid time off to rest and recharge
- Health Coverage: HMO coverage after 3 months
- Direct Mentorship: Grow through guidance from industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
- Application
- Screening
- Skills Assessment
- Top-grading interview
- Client Interview
- Job Offer
- Client Onboarding
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