Virtual Customer Experience Specialist

1 month ago


San Juan, National Capital Region, Philippines Steer Minds Co. Full time
Job Summary

We are seeking a skilled Virtual Customer Experience Specialist to join our team at Steer Minds Co.

About the Role

This is an exciting opportunity to work in a fast-paced virtual environment, providing exceptional customer service to clients. As a Virtual Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and delivering a high level of service through various communication channels.

Key Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Provide product information and recommendations to customers
  • Work collaboratively with internal teams to resolve customer issues
Requirements

To be successful in this role, you will need:

  • A High School diploma or equivalent
  • No prior BPO experience required
What We Offer

We offer a competitive salary package, including:

  • A base salary up to PHP 30,000 per month
  • A sign-on bonus of PHP 25,000
  • A non-taxable allowance of PHP 2,000
  • An HMO plan that covers you and your dependents from day one
Location

Our team is located in multiple sites across the Philippines, including ALABANG, MAKATI, PASIG, QUEZON CITY, BAGUIO, PAMPANGA, CEBU, SHAW MANDALUYONG.

Working Conditions

This is a virtual customer service role, requiring a stable internet connection and a laptop or desktop with webcam.



  • San Juan, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are excited to invite you to apply for a Customer Service position with TASQ Staffing Solutions, where we're seeking motivated individuals for our client services team. If you're a fresh graduate or have up to 6 months of BPO experience, we'd love to hear from you.**Key Details:**Freshers (SHS Graduate or 2nd-year college student without back subjects)BPO...


  • San Juan, National Capital Region, Philippines Thurston Software Solutions, Inc. Full time

    About the Role:We are seeking a highly skilled Customer Experience Data Support Specialist to join our team at Thurston Software Solutions, Inc.Job Summary:The ideal candidate will have excellent communication skills, both written and verbal, with the ability to ensure all customers/clients receive the highest level of service by answering inquiries and...


  • San Juan, National Capital Region, Philippines Certeza Infosys, Corp Full time

    Job Title: Customer Support SpecialistCertificate Requirements and Salary for Certeza Infosys, Corp Admin Assistant Role in Manila, Philippines:We are currently seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Certeza Infosys, Corp. As a key member of our support team, you will be responsible for providing...


  • San Juan, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job OverviewWe are seeking highly skilled Customer Service Representatives to join our team at TASQ Staffing Solutions. As a key member of our operations, you will be responsible for providing exceptional customer service and support to clients."Salary: Up to PHP 25,000 monthly salary"Key Responsibilities:Handling Customer Calls and EmailsAddressing customer...


  • San Juan, National Capital Region, Philippines VCC Link Full time

    We are looking for a dynamic Customer Service Liaison Specialist to join our team at VCC Link in Greenhills, San Juan. This is an exciting opportunity for motivated individuals to leverage their BPO experience and grow their career in a supportive environment.About the RoleAs a Customer Service Liaison Specialist, you will be part of a collaborative team...


  • San Juan, National Capital Region, Philippines UpSkill MNL Full time

    About the RoleWe are looking for an experienced and target-driven professional to join our team as a Customer Engagement Specialist. As a key representative of our brand, you will be responsible for promoting our products and services in the San Juan area.Job Responsibilities:Develop and implement strategies to increase visibility and lead generation in...


  • San Juan, National Capital Region, Philippines Addforce Human Resource Solution Inc Full time

    Job Title: CRM CoordinatorWe are seeking a highly skilled Data Quality Specialist to join our team at Addforce Human Resource Solution Inc. As a key member of our marketing department, you will play a crucial role in ensuring the accuracy and reliability of our customer data.About the Role:Work closely with our Business Development and Marketing teams to...


  • San Juan, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TASQ Staffing Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service through various communication channels.About the RoleThis is a full-time opportunity working on a graveyard shift...


  • San Juan, National Capital Region, Philippines Steer Minds Co. Full time

    Company OverviewWe are Steer Minds Co., a forward-thinking organization dedicated to providing exceptional services. Our team is passionate about delivering high-quality results, and we are looking for talented individuals to join us.SalaryThe estimated salary for this role ranges from PHP 30,000 to PHP 55,000 per month, depending on location and experience....


  • San Juan, National Capital Region, Philippines Thurston Software Solutions, Inc. Full time

    At Thurston Software Solutions, Inc., we are seeking a highly skilled Insurance Operations Specialist to join our team. This role is an excellent opportunity for someone who enjoys data entry, research, and administrative support duties.The ideal candidate will be responsible for ensuring all customers/clients receive the highest level of service by...


  • San Juan, National Capital Region, Philippines Certeza Infosys, Corp Full time

    About Certeza Infosys, CorpCerteza Infosys, Corp is a leading provider of innovative solutions in the field of construction and engineering.Our team of experts is dedicated to delivering exceptional results and exceeding customer expectations.Job Title: Senior Drafting SpecialistEstimated Salary: ₱35,000 - ₱50,000 per monthJob Summary:We are seeking a...


  • San Juan, National Capital Region, Philippines DAC INDUSTRIAL ELECTRONICS, INC Full time

    We are seeking an Industrial Power Quality Specialist to join our team at DAC INDUSTRIAL ELECTRONICS, INC.Job DescriptionAs an Industrial Power Quality Specialist, you will be responsible for handling all inquiries regarding power quality issues and products like active power filters and static VAR generators. You will also find and handle clients with...


  • San Juan, National Capital Region, Philippines WHR Global Consulting Full time

    Job OverviewThe position of Business Development Specialist for IT Sales is responsible for identifying and implementing effective strategies to increase customer purchases and drive company sales growth.


  • San Juan, National Capital Region, Philippines UpSkill MNL Full time

    UpSkill MNL is seeking a highly motivated and results-driven Marketing Representation Specialist to enhance brand visibility in underserved areas.We are looking for an individual who can effectively increase lead generation, conduct market penetration, and ensure consistent customer experience.Job Responsibilities:Establish a strong presence in areas with...


  • San Juan, National Capital Region, Philippines Certeza Infosys, Corp Full time

    Job Title: Administrative Support SpecialistWe are seeking an organized and detail-oriented Administrative Support Specialist to join our team at Certeza Infosys, Corp.About the Role:This is a full-time position that requires a High School graduate, Vocational or College level education.Experience as an administrative assistant or operations specialist is...


  • San Juan, National Capital Region, Philippines Certeza Infosys, Corp Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Assistant to join our team at Certeza Infosys, Corp. This is a full-time position that requires excellent communication and organizational skills.About the RoleIn this role, you will provide administrative support to our team members, ensuring seamless day-to-day operations. You will...

  • Accounting Specialist

    4 weeks ago


    San Juan, National Capital Region, Philippines Elarsi, Inc. Full time

    Job Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at Elarsi, Inc.About the Role:As an Accounting Specialist, you will be responsible for maintaining accurate financial records, preparing financial statements, and analyzing data to inform business decisions.Key Responsibilities:Maintain general ledger...


  • San Juan, National Capital Region, Philippines Local Employment Direct Hire Professional Full time

    Company Overview:">We are Local Employment Direct Hire Professional, a company dedicated to providing top talent to various industries. Our mission is to connect professionals with exciting opportunities that match their skills and experience.">Job Summary:">We are seeking a highly motivated Medical Sales Specialist to join our team. The ideal candidate will...


  • San Juan, National Capital Region, Philippines CHIU-NICHI AGRO Full time

    Job Title:Logistics Operations SpecialistAbout CHIU-NICHI AGRO:We are a leading company in the industry, committed to delivering exceptional services to our clients.Salary:The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.Job Description:We are seeking a highly skilled and experienced Logistics Operations...


  • San Juan, National Capital Region, Philippines JOB MATCHMAKER Full time

    We are seeking a skilled Debt Recovery Specialist to join our team at JOB MATCHMAKER. As a key member of our Credit and Collection team, you will play a critical role in ensuring the timely collection of outstanding payments from customers.Key Responsibilities:Account Management: Monitor and manage a portfolio of overdue accounts by contacting customers via...