Technical Support Expert

7 days ago

Tanauan, Calabarzon, Philippines beBeeSupport Full time ₱450,000 - ₱850,000
Job Summary

We are seeking a seasoned Support Specialist to join our remote team. This role involves resolving customer support tickets, troubleshooting technical issues, and collaborating with clients to deliver exceptional outcomes.

Key Responsibilities
  • Resolve customer support tickets and ensure timely updates.
  • Troubleshoot complex technical issues in SQL, Linux, and networking environments.
  • Collaborate with clients to deliver high-quality solutions.
Requirements
  • 4+ years of experience in SQL, production environments, and client support.
  • Linux OS support and network administration knowledge.
  • Familiarity with relational databases (Oracle/PostgreSQL).
Preferred Qualifications
  • Cloud systems knowledge or experience with Java/JSP/jQuery.
  • Utility industry or Smart Grid exposure.
  • ITIL/ITSM background.
Benefits
  • Fully remote work arrangement.
  • A competitive compensation package, including health insurance, lifestyle rewards program, and more.
Job Details
  • Mid-Senior level position.
  • Full-time employment.
  • Information Technology job function.
  • Software Development industry.

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