Senior Quality Assurance Operations Manager

2 days ago


Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

About Us

Quess Philippines Corporation is a reputable organization with a strong presence in the insurance industry.

Salary Information

The estimated annual salary for this role is between PHP 3,500,000 to PHP 5,500,000 depending on experience and qualifications.

Job Overview

We are seeking an experienced Lead Assistant Manager to join our team. The ideal candidate will have a minimum of 4-45 years of experience in a QA AM/TL role or currently holding a Senior TL level position.

Key Responsibilities

  • Quality tools and analysis knowledge
  • Experience in the Insurance domain (preferred)
  • Understanding of NPS calculation/CSAT
  • Quality framework deployment in new transitions

Required Skills and Qualifications

  • Proven track record in quality management
  • Excellent analytical and problem-solving skills
  • Strong communication and leadership abilities

Benefits

Our company offers a competitive compensation package, opportunities for growth and development, and a collaborative work environment.

How to Apply

Please submit your application with a detailed resume and cover letter explaining why you are suitable for this role.



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