Strategic Transformation Leader

13 hours ago

Pasig, National Capital Region, Philippines beBeeTransformation Full time $100,000 - $125,000

Job Title: Senior Business Insight Manager

Key Responsibilities
  • Define and lead enterprise transformation programs focused on cost reduction, process efficiency, and quality improvement across global operations.
  • Align transformation initiatives with strategic business objectives , driving outcomes around productivity, utilization, SLA adherence, and CX metrics.
  • Identify and lead use cases for machine learning, generative AI, NLP, predictive analytics, and automation across key functions.
  • Apply Lean Six Sigma methodologies to redesign workflows, eliminate waste, and reduce variation in critical processes.
  • Collaborate with business leaders, operations heads, and IT stakeholders to roll out initiatives with measurable ROI .
Required Qualifications
  • Bachelor's degree in Engineering, Computer Science, or a related field (Master's preferred).
  • Six Sigma Black Belt certification (mandatory).
  • 12+ years of experience in BPO / KPO / Shared Services , with proven ownership of large-scale transformation projects .
  • 5+ years of experience leading AI/ML initiatives , with demonstrable understanding of model lifecycle, deployment, and AI governance.

Benefits include competitive industry salaries, comprehensive benefits packages, and opportunities for internal mobility and professional growth.

TaskUs is committed to providing equal access to opportunities and fostering an inclusive environment. We welcome applicants from all walks of life and encourage diversity, equity, and inclusion.

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