
Remote Healthcare Support Coordinator
1 day ago
We are seeking a proactive and detail-oriented Virtual Support Specialist to provide administrative and operational support in our fast-paced healthcare environment.
Responsibilities- Manage company email inboxes, ensuring timely responses.
- Handle intake calls from patients and families with professionalism and empathy.
- Assist with insurance verification and documentation support.
- Coordinate referrals from hospitals and clinics.
- Communicate effectively with case managers and internal staff for seamless care coordination.
- Maintain accurate records within our CRM system and Alora (EMR software).
- Support the home health team with scheduling and administrative tasks as needed.
- Previous experience as a Virtual Assistant or in a healthcare-related role.
- Familiarity with insurance processes and referrals in healthcare.
- Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
- Strong organizational skills with excellent attention to detail.
- Excellent verbal and written communication skills.
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