Remote Healthcare Support Professional

17 hours ago

Marikina City, National Capital Region, Philippines beBeeCaregiver Full time ₱550,000 - ₱700,000

Join our team of compassionate caregivers and embark on a rewarding career as a Virtual Assistant

We are seeking a proactive and detail-oriented Virtual Assistant to provide administrative support in our fast-paced healthcare environment.

Responsibilities:
  • Ensure timely responses and follow-ups by managing and organizing company email inboxes.
  • Handle intake calls from patients, families, and referral sources with professionalism and empathy.
  • Assist with insurance verification, prior authorizations, and documentation support.
  • Coordinate and process referrals from hospitals, clinics, and case managers.
  • Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
  • Utilize RingCentral for call management and communication.
  • Maintain accurate records and documentation within our CRM system and Alora (EMR software).
  • Support the home health team with scheduling, data entry, and administrative tasks as needed.
  • Adhere to confidentiality and compliance standards according to HIPAA regulations.
Qualifications:
  • Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role.
  • Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
  • Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
  • Strong organizational skills with excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and work independently in a remote setting.

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