Drive Client Engagement Solutions

20 hours ago

Calamba, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $60,000

Transformative Client Engagement Specialist

We're revolutionizing the face of criminal defense by delivering exceptional client experiences that redefine the standard.

About the Role:

You'll be at the forefront of our client journey, ensuring a seamless and personalized experience from initial contact to formal consultation with our legal experts. This is a high-impact opportunity to make a real difference in the lives of our clients.

Your Daily Responsibilities:

  • First Impressions Matter: Represent us with warmth, professionalism, and empathy, laying the foundation for lasting relationships with potential clients.
  • High-Volume Call Management: Handle 50-100 inbound calls daily, answering client questions with clarity, providing guidance, and setting up appointments with attorneys for consultations.
  • Owning the Client Journey: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a tailored client experience from start to finish.

Why Join Us?

This role offers more than just a job – it's an opportunity to be part of something groundbreaking. You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. If you're organized, empathetic, and passionate about making a difference, this is your chance to shine.

Your Qualifications:

  • Proven sales experience in a call center environment (this is a non-negotiable qualification).
  • Exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
  • A reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

Benefits:

  • A competitive salary based on experience.
  • A permanent work-from-home setup.
  • Opportunities for growth and career advancement.
  • A collaborative and inclusive work environment that values innovation.

About Us:

We're dedicated to transforming the face of criminal defense and creating a better future for our clients. If you're ready to bring your skills and energy to a team that's shaping the future, apply today.

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