E-commerce Operations Strategist

21 hours ago

Makati City, National Capital Region, Philippines beBeeEcommerce Full time ₱6,000,000 - ₱8,300,000
Dynamic E-commerce Operations Strategist

We are seeking a detail-oriented and analytical professional to lead our e-commerce operations and strategy team. As a dynamic operations strategist, you will be responsible for streamlining customer service, fulfillment, marketing, and product management processes.

Key Responsibilities:
  • Strategic Operations Management: Develop and implement process improvements across multiple teams to enhance efficiency and productivity.
  • E-commerce Expertise: Leverage deep knowledge of Shopify, Etsy, Gorgias, Klaviyo, Recharge, and Rebuy platforms to optimize workflows and performance.
  • Data Analysis: Collect and analyze operational data to identify trends and patterns, generating insightful reports to inform decision-making and strategic planning.
  • Customer Experience: Deliver exceptional customer service through Gorgias, utilizing problem-solving skills to resolve issues and enhance user satisfaction.

Required Skills and Qualifications:

  • Proven track record of success in operations or e-commerce management with a minimum of one year of experience.
  • Exceptional organizational skills with the ability to manage multiple priorities and adapt to new platforms.
  • Effective communication and collaboration skills, with a passion for fostering innovation and growth within the team.
  • Strong analytical and problem-solving abilities, with a commitment to personal and professional growth.
  • Knowledge of Shopify's technical features and coding skills is a plus.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.

Others:

  • Opportunity to work on cutting-edge projects and technologies.
  • Collaboration with cross-functional teams to drive business growth.
Ideal Candidate:

The ideal candidate will possess excellent analytical and problem-solving skills, with a strong background in e-commerce operations and strategy. A proven track record of success in similar roles, along with effective communication and collaboration skills, is essential for this position.

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