Legal Case Coordinator

2 days ago

Bacoor, Calabarzon, Philippines beBeeLawyer Full time ₱50,000 - ₱80,000

We are seeking a skilled Legal Case Coordinator to join our team. In this role, you will be responsible for handling inbound and outbound calls, guiding potential clients through the intake process, and capturing case details accurately.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to clients via phone, ensuring that their needs are met and exceeded.
  • Case Intake: Guide clients through the intake process, answering questions and addressing concerns in a professional and courteous manner.
  • Data Entry: Accurately capture and update client information using CRM tools, ensuring that all necessary details are recorded and up-to-date.
Requirements:
  • Strong Communication Skills: Possess excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Customer Service Experience: Have a minimum of 6 months experience in a customer-facing role, preferably in a call center or sales environment.
  • Technical Skills: Proficient in using CRM software and other technical tools required for the position.
Benefits:
  • Competitive Salary: Enjoy a competitive salary and benefits package, including paid time off and opportunities for professional growth and development.
  • Collaborative Environment: Work in a dynamic and collaborative environment, surrounded by a team of professionals who share your passion for delivering exceptional results.
  • Professional Development: Take advantage of ongoing training and development opportunities, designed to help you grow and succeed in your career.
What We Offer:

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. Our employees also enjoy flexible scheduling, telecommuting options, and access to a state-of-the-art fitness center.

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