
Strategic Technology Solutions Executive
4 days ago
The role of a Global Solutions Architect involves developing and implementing technology solutions that align with the business strategy. We are looking for a seasoned professional to lead our field sales engineering efforts, focusing on strategic global accounts and expanding existing relationships.
This position requires strong technical consulting and sales support skills, including identifying customer needs and mapping them to Equinix solutions. The ideal candidate will be an expert in product(s), technologies, and industry trends.
The responsibilities of this role include:
- Technical Consulting and Sales Support
- Identify customer business needs, challenges, and technical requirements and map to Equinix solutions
- Subject matter expert for product(s), technologies, industry, etc.
- Utilize internal process and client requirements to help shape company policies, procedures, and products
- Provide full sales support for assigned regional and/or global customers
- Guide other personnel and mentor members of the Sales Engineering team
- Solution Design and Deliverables
- Host meetings with Senior Stakeholder/may be C-level executives
- Provide high-level technical solution design expertise to all assigned Sales account executives
- Develop and refine standard practices and procedures
- Develop complex RFI/P/Q preparation as requested by Sales Representatives
- Independently deliver all deliverables for the customer
- Customer Service
- Communicate with customers (internal and external) in an outstanding, professional, friendly, and effective manner, both verbally and in writing
- Drive pre-sales efforts for all company products and services
- Provide outstanding technical support in sales presentations, customer meetings, and trade shows
- Anticipate and resolve complex customer issues
- Business and Market Expertise
- Excellent understanding and awareness of technology trends in the market
- Exceptional understanding of Equinix data center, Network, and Cloud products and services
- Strong familiarity with the competitive landscape
- Collaboration/Communication
- Create new business opportunities and grow existing customer relationships
- Influence internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
- Develop a positive culture on the team
- Demonstrate outstanding presentation skills
- Team Leadership
- Lead initiatives and team projects to better the organization
- Demonstrate team and thought leadership; be a recognized SME
This is a challenging role that requires exceptional leadership, communication, and problem-solving skills. If you are a results-driven professional with a passion for technology and sales, we encourage you to apply.
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