
Patient Account Liaison
7 days ago
We are seeking a highly skilled Patient Account Liaison to join our team. As a Patient Account Liaison, you will play a vital role in ensuring the accuracy and efficiency of our billing, collections, and patient account management processes.
This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have a strong understanding of medical billing and patient responsibility. If you are a detail-oriented and organized professional with excellent communication skills, we encourage you to apply.
Job Responsibilities:- Review daily reports of pending patient statements for accuracy and completeness.
- Communicate directly with front office staff to resolve any discrepancies or issues.
- Answer incoming patient calls and respond to voicemails in a timely manner.
- Document all communications with patients in our electronic health record system.
- Provide accurate and efficient solutions to patient inquiries and concerns.
- Bachelor's degree in Nursing or related field.
- Minimum one year experience in medical billing and patient responsibility.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Genuine Windows 10 Licensed Computer.
- Microsoft Office Suite.
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