Global Technical Support Team Leader

Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers globally, ensuring smooth operations and timely resolution of both critical and low-priority requests.You will work closely with the MIS Support team to manage...

Job OverviewThis leadership role involves guiding teams toward success in customer support.Qualifications and SkillsA minimum of 3 years of experience as a leader in a customer service environment.Proven background in e-commerce customer service, with expertise in platforms like Shopify, BigCommerce, or Amazon.Strong written and verbal English...

Job DescriptionA global technical service desk is seeking a skilled and experienced professional to provide top-notch IT support and assistance.The successful candidate will be responsible for troubleshooting, diagnosing, and resolving complex IT issues involving multiple systems. They will also need to log tickets in near real-time, maintain high CSAT...

Senior Operations Manager Job SummaryThis role oversees the day-to-day activities and performance of a global team, ensuring they achieve and exceed internal KPIs.The ideal candidate will be responsible for managing cross-functional teams, defining metrics to analyze efficiency, and reporting on key performance indicators.A strong leader with excellent...

Senior Technical Support Team LeadAs a key member of our technical support team, you will be responsible for leading a team of technical support representatives to ensure the successful support of our user base and continuous improvement of team capabilities and performance.The primary focus of this role is to manage and lead a team of technical support...

Global Reward Consultant Senior AssociateThis is a dynamic role that offers the opportunity to work in a collaborative environment where you will be responsible for implementing performance and reward strategies. The successful candidate will have experience in job matching, compensation survey submissions, benchmarking, market analysis, project management,...

About the RoleWe are seeking an exceptional technical leader to serve as a key advisor and problem-solver for our diverse client base. This role requires versatility to support both early-stage startups needing hands-on implementation and larger enterprises requiring strategic direction. You'll diagnose technical challenges, unblock teams, and collaborate...

Job TitleTechnical Support Specialist - Customer Service ExpertiseThis position is provided by a global leader in business process outsourcing and remote talent solutions. Your actual compensation will be based on your skills and experience.Key Responsibilities:Providing exceptional customer service and support via phone, email, and chatResponding to...

About TrafileaTrafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing...

Job OverviewWe are seeking a proactive and adaptable remote team leader to oversee daily operations, ensure consistent communication across teams, and maintain productivity in a fully virtual environment.This role involves coordinating with team members across various departments to support operational workflows, monitoring progress on assigned tasks, and...