Customer Care Team Leader

Job OverviewWe are seeking a Customer Care Team Leader to lead its Manila-based team in delivering exceptional customer experiences. In this key role, you'll motivate, coach, and support the team while ensuring a deep understanding of the client's products and services. The ideal candidate is customer-focused, technically savvy, and thrives in a fast-paced...

Job DescriptionWe are looking for an experienced leader to manage our customer care team in Manila. As a key member of our organization, you will be responsible for motivating and coaching your team to deliver exceptional customer experiences.Key Responsibilities:Lead the customer care team to achieve high-quality service delivery.Develop and implement...

The Team Leader will play a pivotal role in achieving Alta Resources' vision and Strategic Mandates by delivering professional, quality, and "best in class service" to our clients and their respected customers using a multi-faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within...

About enablesGROUPWe are a leading provider of aged care placement services in Australia. Our mission is to support families in navigating the complexities of residential and home care.Our innovative technology and compassionate support team help individuals find the best care providers based on their unique needs and preferences. We operate the country's...

At enablesGROUP, we pride ourselves on being a leader in aged care and home care placement services in Australia. Our team of Client Care Assessment Officers provides compassionate support, assesses needs, and offers tailored recommendations to ensure families make informed decisions about their care options.About Our ServicesWe leverage innovative...

We are seeking a highly motivated and experienced Customer Service Team Leader to join our Customer Success team. As a key member of our team, you will be responsible for leading a team of customer service representatives and driving business growth through excellent customer experiences.About the RoleIn this role, you will be accountable for delivering...

Key ResponsibilitiesWe are seeking a highly motivated and experienced professional to join our team as a Customer Care Lead. In this role, you will be responsible for working extensively with cross-functional stakeholders (Customer Experience, R&D, particularly algorithms engineers and product managers) to identify and implement optimal solutions in the...

CartrackNegotiableOn-site - Manila 1-3 Yrs Exp Diploma Full-timeJob DescriptionWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for Customer Care Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to...

About Our Mission:We aim to provide only the best eye care products and innovations to Eye Care Practitioners all over the Philippines, so that every Filipino will have a chance at a clearer future.Job Role:The Key Accounts Specialist will play a vital role in achieving this mission by building strong relationships with our customers and driving business...

Our TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer service. Our team members are highly skilled and dedicated to providing the best possible experience for our customers.Job SummaryWe are seeking a Global Customer Care Specialist to join our team. The successful candidate will be responsible for assisting...

Job Title: Team LeaderDivision: Global ForwardingBusiness Unit: Global Service Centre (Mumbai, Manila, Chengdu)Role Overview:As a Team Leader, you will be responsible for coordinating with team members and stations to ensure the timely and accurate documentation for customers. You'll supervise and guide your team, helping them with tasks, providing training,...

JOB SUMMARYThe Technical Support Team Leader is a hands-on leader working closely with the technical support team, motivating, and coaching them. They make sure correct procedures are followed and routinely give directions to the technical support analyst on troubleshooting procedures. They are considered the resident experts on client's products and...

Are you ready to make a difference and #ACOMplishYourDreams?ACOM Consumer Finance Corporation seeks individuals who strive for excellence and customer satisfaction to join our growing team. As part of Japan's leading financial institution, we empower individuals to achieve their financial goals.As a Customer Service Team Leader at ACOM, you will play a...

Job Summary:We are looking for a skilled Customer Care Specialist to join our team at Alta Resources (Philippines) Corporation. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels. Your primary responsibilities will include analyzing customer issues,...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

Join a Team That's Passionate About Making Lives BetterAt Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, focusing on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial...

Supervise and mentor the customer care team, providing guidance and support.Conduct regular team meetings and one-on-one sessions to discuss performance, provide feedback, and address concerns.Develop and implement training programs to enhance team skills and knowledge.Ensure the team provides prompt, accurate, and courteous responses to distributors'...

The Team Leader plays a pivotal role in achieving Alta Resources' vision and strategic mandates by delivering professional, quality, and best-in-class service to clients and their customers.Position ResponsibilitiesSupervise and coordinate activities of Customer Care Representatives to maximize consumer satisfaction and performance metrics.Conduct team...

The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...

ABOUT TRIBUTE TECHNOLOGY:At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those we love. We are transforming the funeral experience through industry-leading technology that...