Customer Service Travel Representative

1 day ago


Paranaque City, Calabarzon, Philippines J-K Network Services Full time

About Us:
J-K Network Services is a well-established travel agency that has been providing exceptional services since 1993. With a strong presence in the local and international markets, we have partnered with nearly 500 companies to offer our clients unparalleled travel experiences.

Job Overview:

We are seeking an experienced Ticketing Officer to join our team. As a Ticketing Officer, you will be responsible for handling flight reservations, bookings, and customer inquiries related to ticketing. You will also assist in creating and managing targeted marketing campaigns across multiple channels, including email, social media, and digital advertising.

Responsibilities:

  • Keep accurate records of reservations, transactions, and customer interactions
  • Handles flight reservations and bookings
  • Answers inquiries and concerns related to reservations and ticketing
  • Assist in creating and managing targeted marketing campaigns across multiple channels
  • Assist in developing and maintaining a content marketing plan, including blog posts, whitepapers, and case studies

Requirements:

  • Bachelor's degree in Hospitality, Tourism, or related field
  • With at least 1-2 years of experience in a travel-related role, such as a travel agent
  • Knowledgeable in airline reservation systems
  • Knowledgeable in airline policies, fare structures, international travel regulations
  • Can attend face-to-face interviews in Parañaque

What We Offer:

As a Ticketing Officer at J-K Network Services, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is passionate about delivering exceptional customer service and providing memorable travel experiences. If you are a motivated and experienced individual who is looking for a new challenge, we encourage you to apply.



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