Travel Account Services Representative

2 months ago


Paranaque City, Calabarzon, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Job Summary

TORCH Solutions is seeking a skilled Travel Account Services Representative to join our team. This role involves providing exceptional customer service to existing clients, handling customer support calls, and updating client databases as necessary.

About the Role

As a Travel Account Services Representative, you will be responsible for promoting other products and services to clients, working in a fast-paced environment with rotating shifts including evenings, weekends, and holidays. You will be required to work on site at our location in Sucat, Parañaque.

Key Responsibilities:
  • Provide excellent customer service to existing clients
  • Answer customer support calls
  • Update client database whenever necessary
  • Promote other products & services to clients
Qualifications

To be successful in this role, you should have:

  • 1 year of experience in CCE International accounts
  • A high school diploma or equivalent; additional education or training in customer service is a plus
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Amenability to work on site
What We Offer

We offer a competitive salary, paid training, HMO benefits, government-mandated benefits, and paid leaves. If you are a motivated individual who enjoys working with people, we encourage you to apply for this exciting opportunity.



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