Travel Account Customer Service Representative

4 weeks ago


Paranaque City, Calabarzon, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

We are seeking a highly skilled Travel Account Customer Service Representative to join our team at Talent Outsourcing Channel (TORCH) Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our existing clients and promoting our travel-related products and services.

Job Overview

The ideal candidate will have 1 year of experience in handling CCE International accounts and possess excellent communication skills. They must also be flexible to work in rotating shifts, including evenings, weekends, and holidays, and be willing to work on-site.

About the Role

This is an urgent requirement for a talented individual who can provide top-notch customer service and support to our travel account clients. The successful candidate will be expected to:

  • Provide excellent customer service to existing clients
  • Answer customer support calls in a timely and professional manner
  • Update client database whenever necessary
  • Promote other travel-related products and services to clients
Requirements

To be considered for this role, you must meet the following qualifications:

  • 1 year of experience in handling CCE International accounts
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Amenability to work on-site
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary with high incentives
  • Paid training to help you develop your skills
  • HMO benefits to ensure your health and well-being
  • Government-mandated benefits to protect your rights
  • Paid leaves and many more perks
Salary Information

We offer a competitive salary package, with estimated annual earnings ranging from ₱250,000 to ₱400,000 depending on performance and experience. Please note that this is an estimate based on industry standards and may vary.



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