Technical Support Associate CDO Role

1 month ago


Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time
About the Role

We are seeking a highly skilled Technical Support Associate to join our team in Cagayan de Oro. The ideal candidate will be responsible for delivering exceptional customer service, resolving client inquiries and issues, and ensuring customer satisfaction.

Responsibilities
  • Provide technical support to clients via various communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
Requirements

To be successful in this role, you must possess:

  • A senior high school diploma or equivalent
  • Excellent English communication skills
  • Ability to work onsite
  • Strong problem-solving skills and attention to detail
Benefits
  • Competitive salary: ₱30,000 - ₱50,000 per month
  • Great performance bonuses and account-specific allowances
  • Career advancement opportunities and promotions within the company
  • Comprehensive healthcare benefits, HMO, and more


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