Customer Support Associate

7 days ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time
Job Summary

We are seeking a highly skilled and motivated Customer Support Associate to join our team at Neksjob. As a key member of our customer support department, you will be responsible for providing top-notch assistance to our clients, resolving their inquiries and concerns in a timely and professional manner.

About the Role

This is an exciting opportunity for individuals who enjoy working in a dynamic environment, communicating with customers, and providing solutions to complex problems. As a Customer Support Associate, you will work closely with our cross-functional teams to ensure seamless delivery of our services and exceed customer expectations.

Key Responsibilities
  • Provide exceptional customer service via phone and email, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a strong understanding of our products and services, staying up-to-date on new features and updates.
  • Work collaboratively with internal stakeholders to resolve customer complaints and concerns.
  • Identify and report trends and patterns in customer feedback, making recommendations for process improvements.
Requirements

To be successful in this role, you will need:

  • A High School Diploma or equivalent.
  • Above-average English communication skills.
  • Good computer navigation skills on multiple systems.
  • A typing speed of 25-30 WPM.
Relocation Details

Candidates must be willing to relocate outside of Metro CDO area. We offer a comprehensive relocation package, including:

  • End-to-end recruiting process conducted over the phone.
  • Transportation allowance of PHP 2,000 per day.
  • Daily allowance of PHP 4,500 per day.
  • Free accommodation (up to 30 days) provided by the company, with further details shared during the job offer.
Benefits

We offer a competitive salary package, including:

  • A very competitive salary.
  • World-class facilities.
  • Best health insurance for you and your dependents.
  • Paid leaves.
  • Medicine reimbursement.
  • Career advancement through our Track Trainee program.


  • Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing and Business Consulting Full time

    Qualification:Lexie Staffing and Business Consulting is seeking a Customer Support Associate to join our team. Key requirements include:At least High School / Senior High School graduate.No prior experience in business process outsourcing is required.Excellent communication skills are a must.Candidates must be able to start immediately.Earn up to PHP 18,680...


  • Cagayan de Oro, Northern Mindanao, Philippines TALENT OUTSOURCING CHANNEL SOLUTIONS Full time

    About UsAt Talent Outsourcing Channel Solutions, we are committed to providing exceptional service and support to our clients.Job SummaryWe are seeking a highly motivated and skilled Customer Support Associate to join our team. The ideal candidate will have excellent communication skills, be flexible with their schedule, and be able to start...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Title: Technical Support AssociateWe are seeking a highly motivated and detail-oriented Technical Support Associate to join our team at Talent Outsourcing Channel Solutions. The ideal candidate will possess excellent communication skills and a passion for providing top-notch customer service.Responsibilities:• Provide technical support to customers via...


  • Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing Business Consulting Full time

    We are seeking a skilled Client Support Associate to join our team at Lexie Staffing Business Consulting. As a Client Support Associate, you will be responsible for providing exceptional customer service and support to clients through various communication channels.About the Role:This is an excellent opportunity for individuals who possess strong...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a skilled Technical Support Associate to join our Cagayan de Oro team. The ideal candidate will provide exceptional customer service, resolve client inquiries and issues, and ensure customer satisfaction.The Technical Support Associate will also assist with account management and provide support to our sales and operations teams.Key...


  • Cagayan de Oro, Northern Mindanao, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a highly skilled and enthusiastic Customer Support Associate to join our team in Cagayan De Oro. As a key member of our operations, you will play a crucial role in providing exceptional customer service and support to our clients.About UsWe are a leading provider of customer-centric solutions that cater to the needs of...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking highly skilled and motivated individuals to join our team as Customer Support Associates in Cagayan de Oro site. This role is perfect for those who are passionate about delivering exceptional customer experiences.About the JobIn this role, you will be responsible for providing top-notch support to our customers through various channels. You...


  • Cagayan de Oro, Northern Mindanao, Philippines Cyberbacker Careers Full time

    Job OverviewCyberbacker Careers offers a permanent, full-time opportunity to work from home as a Cyber Support Associate. This role involves administering email correspondence and ensuring timely responses to client inquiries.


  • Cagayan de Oro, Northern Mindanao, Philippines Gratitude Philippines Full time

    We are seeking a highly skilled and motivated Service Excellence Professional to join our team at Gratitude Philippines. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Company OverviewTalent Outsourcing Channel Solutions is a leading provider of outsourcing services, committed to delivering exceptional results to our clients. Our team is passionate about providing top-notch support to our customers, and we're looking for talented individuals like you to join our ranks.About the RoleWe're seeking a highly motivated and...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Corporation Full time

    Key Responsibilities:Respond to incoming calls from customers, answer questions, and resolve issues related to our products or services.Why Neksjob Corporation?Competitive salary and benefits package, including performance bonuses and career advancement opportunities.Our Culture:Career growth and development, comprehensive healthcare benefits, and a...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    About the RoleWe are seeking a highly skilled Technical Support Associate to join our team in Cagayan de Oro. The ideal candidate will be responsible for delivering exceptional customer service, resolving client inquiries and issues, and ensuring customer satisfaction.ResponsibilitiesProvide technical support to clients via various communication...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Title: Customer Service AssociateAre you passionate about delivering exceptional customer experiences? Do you want to grow with a dynamic team?We're excited to announce multiple openings for Customer Service Associates across various accounts, offering a fresh opportunity for you to develop your skills and advance your career.About the Role:- Provide...


  • Cagayan de Oro, Northern Mindanao, Philippines Lexie Staffing And Business Consulting Full time

    Job SummaryWe are seeking a highly motivated and professional individual to join our team as a Customer Service and Support Specialist.About the RoleThis role requires excellent communication skills, a strong problem-solving mindset, and the ability to work collaboratively in a fast-paced environment. The successful candidate will be responsible for...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions Job OpportunityWe are seeking highly motivated and skilled Technical Support Associates to join our team in Cagayan de Oro. This role is perfect for those who enjoy working in a fast-paced environment and providing excellent customer service.About the JobAs a Technical Support Associate, you will be responsible for...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    We are seeking enthusiastic and motivated Retail Seasonal Associates to join our team during the busy holiday season at Neksjob. As a key member of our retail staff, you will play a vital role in creating an exceptional shopping experience for our customers.Key Responsibilities:Provide excellent customer service by greeting and assisting customers,...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Neksjob in Cagayan de Oro. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their issues, and promoting our products or services.About the RoleThis is an exciting...


  • Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

    Job Opportunity: Customer Service Associate We are seeking Customer Service Associates to join our team in various roles. If you have a passion for delivering excellent service, you will thrive in this position. Available Accounts:- Booking Services – Voice- Retail – Tickets/Chat/Hotline- Technical Support – Voice- Telecommunication – Voice- Retail...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Corporation Full time

    At Neksjob Corporation, we are seeking a talented Customer Service representative CDO Site to join our team. This role offers the opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service experiences.About UsWe pride ourselves on being a collaborative and inclusive workplace that fosters growth and...


  • Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

    We are seeking a High School Graduate or Senior High School Graduate without work experience to join our team as a Customer Service Associate.About the RoleAs a Customer Service Associate, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling...