Customer Service Representative for Inbound Support

2 weeks ago


Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time

We are in need of skilled representatives for our CDO site. This role requires strong communication skills and the ability to work effectively in a voice account environment.

About Us

TORCH, a leading outsourcing company, is dedicated to providing exceptional customer experiences. Our team is passionate about delivering high-quality service and exceeding client expectations.

Job Description

This position involves handling inbound support queries via email or chat. You will be responsible for providing timely and accurate responses to customer inquiries, ensuring their needs are met, and resolving issues efficiently.

Requirements
  • HS/SHS graduate with a strong educational background
  • A minimum age requirement of 18 years old
  • Excellent communication and interpersonal skills
  • Flexibility to work on a voice account
  • Computer literacy and navigational skills
Benefits

We offer a competitive monthly salary of PHP 18,000, allowing you to grow professionally and financially. As a valued member of our team, you will also receive full vaccination benefits.

About the Role

This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer experiences. If you possess excellent communication skills, are flexible, and eager to learn, we encourage you to apply.



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