Customer Service Ambassador for CDO Site

3 days ago


Cagayan de Oro, Northern Mindanao, Philippines Eteam Workforce Private Corporation Full time
Join Our Team as a Customer Service Representative in CDO

We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives at our Cagayan De Oro site. As a representative of Eteam Workforce Private Corporation, you will play a crucial role in providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity for those who are passionate about delivering excellent customer experiences. As a Customer Service Representative, your primary responsibility will be to handle customer inquiries and issues via various channels, including phone, email, and chat. You will also be required to work closely with internal stakeholders to resolve complex customer complaints and provide solutions that meet their needs.

Key Responsibilities
  • Handle customer inquiries and issues via phone, email, and chat
  • Resolve customer complaints and provide solutions that meet their needs
  • Collaborate with internal stakeholders to resolve complex customer issues
  • Provide exceptional customer service and support to ensure customer satisfaction
Requirements

To be successful in this role, you will need to have:

  • A college degree or equivalent experience
  • At least one year of experience in a BPO environment
  • Excellent communication and interpersonal skills
  • Ability to work on shifting schedules
  • Willingness to work onsite
  • Ability to start ASAP
What We Offer

We offer a competitive salary package, including a base salary of PHP 22,000 per month, depending on experience. Additionally, we provide opportunities for career growth and development, as well as a dynamic and supportive work environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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