
Exceptional Customer Experience Specialist
7 hours ago
Revolutionize e-commerce fulfillment by directly shipping orders from China to customers globally.
Role OverviewThe Customer Support Manager oversees and enhances customer service operations, focusing on employee performance, customer relationships, and team dynamics. This role works closely with leadership to implement training programs, performance management strategies, and ensure the support team is motivated, engaged, and equipped to provide exceptional customer service.
Key Responsibilities:- Oversee and enhance customer service operations
- Improve employee performance and customer relationships
- Implement training programs and performance management strategies
- Motivate, engage, and equip the support team
A Customer Support Manager should possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have experience in customer-facing roles.
BenefitsWe offer a competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
Join Our Team-
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