BPO Service Desk Quality Assurance Professional

Key Responsibilities:As a BPO Service Desk Quality Analyst, you will be responsible for providing detailed feedback to Service Desk representatives based on monitored interactions. You will coach representatives on areas for improvement and best practices to enhance customer satisfaction.Key Skills:Analyzing data and metrics to identify trends, patterns, and...

Job SummaryTasq Staffing Solutions is seeking a Quality Assurance Specialist to provide expert feedback and coaching to Service Desk representatives in a BPO setting. The ideal candidate will have a strong background in QA methodologies and experience analyzing data and metrics to identify trends and opportunities for improvement.Key ResponsibilitiesProvide...

Job Title: Front Desk AdminAre you a highly organized and customer-focused individual looking for a challenging role in a dynamic company? We are seeking a skilled Front Desk Admin to join our team at Outsourced Quality Assured Services.Key Responsibilities:Maintain a professional and welcoming atmosphere at the front desk, ensuring excellent customer...

We are seeking a Quality Assurance Professional to join our team at Nityo Infotech Philippines. Located in Alabang, this role offers an exciting opportunity for growth and development.About the RoleThe Quality Assurance Professional will be responsible for ensuring the highest quality of our products and services. With a strong background in manual testing,...

Job Title: Quality Assurance Specialist BPOWe are seeking a highly skilled Quality Assurance Specialist BPO to join our team at Solid Lyndelle Manpower Services Inc.About the Role:The Quality Assurance Specialist BPO will be responsible for ensuring the highest level of quality in our call center operations. This includes designing call monitoring formats...

Job SummaryWe are seeking a highly skilled Quality Assurance Professional to join our team at Hunter's Hub Incorporated. This role involves ensuring the quality of our products and services, implementing quality assurance standards, and driving continuous improvement.

Job Title: IT Service DeskWe are seeking an experienced IT Service Desk professional to join our team at TASQ Staffing Solutions.Key Responsibilities:Provide high-quality support to clients via various communication channels.Collaborate with the Quality Assurance team to ensure excellent service delivery.Work on-site and adapt to shifting...

Job Description:    Solid Lyndelle Manpower Services Inc. is seeking a Quality Assurance Specialist BPO to participate in the design of call monitoring formats and quality standards.    Key Responsibilities:Perform call monitoring and provide trend data to the site management teamUse quality monitoring data management system to compile and track...

Job DescriptionJob Title: BPO Service Desk Team LeadJob Summary: We are seeking a highly skilled BPO Service Desk Team Lead to oversee the daily operations of our service desk team.Key Responsibilities:Lead and manage a team of service desk agentsDevelop and implement effective processes and procedures to improve service deliveryCollaborate with...

Job PurposeThe Quality Assurance Analyst at EastWest Bank ensures the quality and efficiency of Cash Management products and services. This role ensures alignment between business requirements and system developments through User Acceptance Testing (UAT). The Quality Assurance Analyst works closely with the Business Development Core and Non-Core Units to...

Job SummaryWe are looking for a skilled Quality Assurance Professional to join our team at Nityo Infotech.Key Responsibilities:Conduct thorough testing of software applications to identify defects and issues.Collaborate with cross-functional teams to develop and implement testing strategies.Document and report test results, defects and issues.Develop and...

We are seeking a highly skilled and organized Executive Office Coordinator to join our team at Outsourced Quality Assured Services. This role will be responsible for providing exceptional customer service, administrative support, and coordination of daily operations.About the RoleThe successful candidate will have strong communication and interpersonal...

Job OverviewSr. Manual Quality Analyst (Sr. QA) at Nityo Infotech is a challenging role that requires expertise in quality assurance and testing. We are seeking a seasoned professional to join our team.About the RoleThis position involves setting up and leading quality assurance processes for various projects, ensuring high-quality deliverables. The ideal...

Job Title: Senior Quality AssuranceWe are seeking a highly skilled Senior Quality Assurance professional to join our team at Hunters Hub Incorporated.About the RoleThe ideal candidate will have a strong background in Quality Assurance and Test Automation, with a proven track record of delivering high-quality results in a fast-paced environment.Key...

About UsHunter's Hub Inc. is a dynamic and innovative company that values exceptional quality in all aspects of our operations.Job SummaryWe are seeking a highly skilled Senior Quality Assurance Professional to join our team. As a key member of our QA team, you will play a crucial role in ensuring the highest standards of quality in our products and...

Job Title: IT Service DeskLocation: Eton Centris, QC (ONSITE)Shift Schedule: Shifting schedulesKey Qualifications:Bachelor's Degree holder2-4 years' experience in ITSD Quality Assurance role in the BPO settingStrong client/stakeholder management experienceFamiliarity with customer service software and quality assurance monitoring toolsStrong background with...

Technical Team Lead Service DeskTASQ Staffing Solutions is seeking an experienced Technical Team Lead Service Desk to join our team in the Eton Centris location.Key Responsibilities:Lead a team of up to 40 Service Desk techniciansProvide technical guidance and support to the teamMaintain high levels of service quality and efficiencyRequirements:3-4 years of...

Job Title: Quality Assurance SpecialistAt Intelligent Technical Solutions (ITS), we are looking for a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of service provided by our technical support team.Key Responsibilities:Monitor calls and tickets to ensure high-quality...

Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Hunter's Hub, Inc. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of quality in our products and services.About the RoleThis is a challenging and rewarding opportunity for an experienced quality...

Job RequirementsAs a Quality Assurance Specialist at Recruiter PH, you will be responsible for ensuring the quality of our services.Key QualificationsFluent in English, both written and spoken (Optional: Spanish)At least 1 year of experience in customer service or a similar roleExcellent attention to detail and communication skillsStrong organizational...