BPO Service Desk Quality Assurance Specialist

Key Responsibilities:As a BPO Service Desk Quality Analyst, you will be responsible for providing detailed feedback to Service Desk representatives based on monitored interactions. You will coach representatives on areas for improvement and best practices to enhance customer satisfaction.You will analyze data and metrics to identify trends, patterns, and...

Job Title: BPO Service Desk Quality AnalystAt Tasq Staffing Solutions, we are seeking a highly skilled Quality Analyst to join our team. As a Quality Analyst, you will play a critical role in ensuring the highest level of customer satisfaction and quality service delivery.Key Responsibilities:Provide detailed feedback to Service Desk representatives based on...

Job Title: Quality Assurance Specialist BPOWe are seeking a highly skilled Quality Assurance Specialist BPO to join our team at Solid Lyndelle Manpower Services Inc.About the Role:The Quality Assurance Specialist BPO will be responsible for ensuring the highest level of quality in our call center operations. This includes designing call monitoring formats...

Job Title: Quality Analyst BPOWe are seeking a highly skilled Quality Analyst BPO to join our team at RSD Human Resource Management Consultancy.Key Responsibilities:Provide quality assurance and control services to our clients in the financial, telco, and banking sectors.Conduct on-site reporting and analysis to identify areas for improvement.Collaborate...

Quality Assurance Specialist BPO Job DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Solid Lyndelle Manpower Services Inc. in Las Piñas, near Alabang. The successful candidate will be responsible for ensuring the highest quality of customer service and experience.Key Responsibilities:Design and implement call...

Job Title: Front Desk AdminAt Outsourced Quality Assured Services, we are seeking a highly skilled and organized Front Desk Admin to join our team.Key Responsibilities:Manning the front desk and ensuring a welcoming atmosphere for guests, clients, and employees.Receiving and processing incoming calls, documents, and emails, as well as making outgoing calls...

Job Title: Front Desk AdminAre you a highly organized and customer-focused individual looking for a challenging role in a dynamic company? We are seeking a skilled Front Desk Admin to join our team at Outsourced Quality Assured Services.Key Responsibilities:Maintain a professional and welcoming atmosphere at the front desk, ensuring excellent customer...

Job Title: Quality Assurance SpecialistAt Hunter's Hub Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services by implementing and maintaining quality assurance standards, procedures, and processes.Key...

Job Title: BPO Service Desk Team LeaderWe are seeking a highly skilled and experienced BPO Service Desk Team Leader to join our team at Tasq Staffing Solutions.Key Responsibilities:Lead a team of up to 40 service desk agents and ensure they are equipped to handle customer inquiries and issues effectively.Develop and implement process improvements to enhance...

Job Title: Automation Quality Assurance SpecialistGratitude Philippines is seeking a highly skilled Automation Quality Assurance Specialist to join our team. As an Automation Quality Assurance Specialist, you will be responsible for designing and developing automated tests in a web-based environment using automation tools and scripting tools such as Selenium...

Quality Assurance InternAt AHGLAB Consultancy Services Inc., we are seeking a highly motivated and detail-oriented Quality Assurance Intern to join our team. As a Quality Assurance Intern, you will play a crucial role in ensuring the high quality of our products and services.Key Responsibilities:Assist in the development and implementation of quality...

Job DescriptionAt Hunter's Hub, Inc., we are seeking a highly skilled Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our products and services.Key ResponsibilitiesDraft Quality Assurance Policies and ProceduresInterpret and Implement Quality Assurance...

Job Title: Automation Quality Assurance SpecialistWe are seeking a highly skilled Automation Quality Assurance Specialist to join our team at Hunter's Hub Incorporated. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our products and services.Key Responsibilities:Develop and implement quality...

Job Title: Quality Assurance SpecialistGourmet Food Manufacturing Corporation is seeking a highly skilled Quality Assurance Specialist to join our team.Job Summary:The Quality Assurance Specialist will be responsible for ensuring the quality and safety of our food products. This includes monitoring and evaluating conformance to standard parameters,...

Job QualificationsWe are seeking a highly skilled and experienced Quality Assurance Specialist to join our team at Gratitude Philippines. The ideal candidate will have at least 2 years of QA experience and a college graduate or undergraduate degree in Accounting or Business.Preferred qualifications include experience in Finance and/or Accounting, as well as...

Job Title: IT Service DeskLocation: Eton Centris, QC (ONSITE)Shift Schedule: Shifting schedulesWe are seeking a highly skilled and experienced IT Service Desk professional to join our team at TASQ Staffing Solutions. The ideal candidate will have a strong background in IT Service Desk Quality Assurance and a proven track record of delivering exceptional...

Hunter's Hub Inc. is seeking a highly skilled Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in software quality assurance and a proven track record of ensuring high-quality products. Responsibilities: * Develop and implement quality assurance policies and procedures to ensure compliance with industry...

Job Title: IT Service DeskWe are seeking a highly skilled IT Service Desk professional to join our team at TASQ Staffing Solutions.Key Responsibilities:Provide exceptional technical support to clients via phone, email, and chat.Resolve technical issues efficiently and effectively, escalating complex problems to senior technicians as needed.Collaborate with...

Job Title: BPO Service Desk Team LeaderAt Tasq Staffing Solutions, we are seeking a highly skilled and experienced BPO Service Desk Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key...

Job Title: IT Service DeskLocation: Eton Centris, QC (ONSITE)Shift Schedule: Shifting schedulesKey Qualifications:Bachelor's Degree holder2-4 years' experience in ITSD Quality Assurance role in the BPO settingStrong client/stakeholder management experienceFamiliarity with customer service software and quality assurance monitoring toolsStrong background with...