Quality Assurance Specialist
3 weeks ago
Job Requirements
As a Quality Assurance Specialist at Recruiter PH, you will be responsible for ensuring the quality of our services.
Key Qualifications
- Fluent in English, both written and spoken (Optional: Spanish)
- At least 1 year of experience in customer service or a similar role
- Excellent attention to detail and communication skills
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Ability to work independently and within a team
- Knowledge of CRM systems and Microsoft Office Suite
Responsibilities
- Develop and implement quality assurance processes
- Conduct quality audits and provide feedback
- Collaborate with the customer service team to ensure excellent customer experience
- Stay up-to-date with industry trends and best practices in quality assurance
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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