
IT Process Improvement Lead
2 days ago
You will lead and support strategic technology initiatives across a global, remote-first team. This role requires a flexible, adaptable professional who thrives in dynamic environments and is comfortable with evolving responsibilities and priorities.Responsibilities:
- Develop and maintain performance reports to support continuous improvement and operational excellence.
- Implement and monitor improvements using robust control planning and compliance measures.
- Communicate project performance and updates across all organizational levels.
- Create and deliver stakeholder presentations with supporting documentation and tools.
- Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
- Support departmental improvements in tools, templates, and processes.
- BA/BS or equivalent experience
- Certified Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.
- Experience working in remote, global teams with a flexible and collaborative mindset.
- Strong background in IT process improvement and project management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
- Experience with Agile methodologies
- A supportive work environment that fosters career growth and development.
- An inclusive culture that values diversity and promotes a sense of belonging.
- A competitive compensation package and opportunities for performance-based bonuses.
- A comprehensive benefits program that includes paid time off, wellness and healthcare benefits.
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Strategic Technology Process Leader
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