Automation & Process Expert

2 days ago


Las Piñas, National Capital Region, Philippines beBeeExpertise Full time $80,000 - $100,000
Transform Your Career

We're seeking a seasoned professional to join our team as an Automation and Process Expert. As a key contributor, you will be responsible for driving process redesign, leveraging automation and AI applications to enhance service experiences.

  • Identify opportunities for radical improvement in operational efficiency, focusing on outcomes rather than system configuration.
  • Design future-state workflows that revolutionize operational effectiveness, combining policy, process, and automation to achieve breakthrough results.
  • Partner with cross-functional teams to gather insights and validate opportunities for transformative impact.

In this role, you will possess:

  • 3–5 years of experience in service operations, continuous improvement, or CX strategy, with a proven track record of driving 0 to 1 initiatives.
  • Strong process thinking: ability to simplify complex systems, reduce handoffs, and eliminate waste, with a bias towards radical change.
  • Familiarity with AI- or automation-enhanced service environments and a vision for their transformative potential.

Thumbtack is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from diverse backgrounds and perspectives.

Apply now to take the first step in your career transformation



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