IT Operations Manager

1 week ago


Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time

Job Title: IT Operations Manager

 

Hunter's Hub, Inc. is seeking a highly skilled IT Operations Manager to lead our incident response team. This role requires a strong background in IT operations, problem management, and change management.

 

About the Role:

The IT Operations Manager will be responsible for ensuring timely resolution of incidents, maintaining communication with key stakeholders, and coordinating critical incidents affecting business operations. The successful candidate will have experience in ticketing systems, such as CASD, and will be able to develop and provide SLAs and KPIs.

 

Responsibilities:



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