Training and Development Lead

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeDevelopment Full time ₱55,000 - ₱85,000

We are seeking a highly experienced Training and Development Lead with 3-5+ years of experience to drive and elevate our training programs.

This strategic role involves leading the development and execution of advanced training initiatives, managing complex training logistics, and mentoring a team of training professionals.

Key Responsibilities:
  • Training Delivery:
  • Lead and oversee all aspects of training sessions, workshops, and seminars.
  • Direct onboarding, refresher training, and specialized sessions based on feedback.
  • Assess and enhance learner performance through detailed feedback.
  • Create presentations for weekly huddles.
  • Ensure training programs thoroughly cover different channels, including voice.
  • Training Development and Evaluation:
  • Proactively identify knowledge gaps and develop strategic training programs.
  • Collaborate with Subject Matter Experts and departments to design and implement learning solutions.
  • Apply advanced instructional design theories and methods to create high-impact training materials.
  • Evaluate and refine training effectiveness using various assessment methods.
  • Track training rollouts, conduct in-depth quality audits, and implement improvements.
  • Training Administration:
  • Oversee training tickets, ensuring timely and effective responses.
  • Handle complex process-related inquiries and collaborate with departments to resolve issues.
  • Respond to on-demand requests for training reports and documentation.
  • Conduct trainer observation sessions and provide high-level feedback.
  • Perform other duties as assigned.

Requirements:

The ideal candidate will possess 3-5+ years of experience in training development and leadership, particularly in customer service environments.

Extensive experience in training across various channels, including voice is required.

A deep understanding of instructional design, training management, and program evaluation is essential.

Proven ability to lead and mentor a team of training professionals is necessary.

Strong organizational, strategic planning, and leadership skills are required.

Benefits:

We offer flexible working arrangements, flexible paid leave, an Employee Assistance Program (EAP), and a remote work setup.

About Us:

We are a global company that values diversity, equity, and inclusion. We believe that bringing diverse individuals together allows us to build better products and a better overall company.

Job Type:

Remote job

Tags:

  • training
  • development
  • lead
  • growth
  • support

  • Training Officer

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Development Corporation Full time $40,000 - $80,000 per year

    FILINVEST COMPANY: Chroma Hospitality Inc.The Training Officer will assist the Learning & Development Manager in:Identifying and monitoring the training needs in the organization,Design and development of learning interventions,Planning and implement training programs, policies, and procedures to address learning needs,Evaluate impact of training to the...

  • Training Assistant

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Filinvest Development Corporation Full time $40,000 - $60,000 per year

    FILINVEST COMPANY: CHROMA HOSPITALITY INC.The Training Assistant will assist the Organizational Development and Culture team in:Handling the reservation of venues, facilities, and equipment for face-to-face training programsOrganizing virtual meetings in coordination with stake holdersCoordinates training programs organized by the Corporate Office. This...

  • Training Development Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeDevelopment Full time ₱700,000 - ₱1,300,000

    Job SummaryThis role is responsible for designing and delivering comprehensive training programs that enhance operational excellence, drive continuous learning, and promote employee development.Lead new hire onboarding initiatives, ensuring seamless integration into the organization.Develop and deliver engaging training materials, focusing on skill...

  • HR Training Supervisor

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Northpoint Development Bank, Inc. (Laguna) Full time ₱104,000 - ₱130,878 per year

    Job Qualifications:Graduate of Human Resource Management, Psychology or any business-related courseAt least 2 years work experience in handling or conducting trainingAt least 1 year supervisory experienceKnowledgeable in creating Training Modules and other related training materialsWilling to work at San Pedro, Laguna.Job Description:Coordinate the...

  • Training and Development Specialist

    20 hours ago

    Ayala Alabang, National Capital Region, Philippines beBeeTraining Full time ₱5,000,000 - ₱8,000,000

    About the RoleAs a Training and Development Specialist, you will be responsible for designing and delivering engaging training programs to enhance employee skills and knowledge. This is an exciting opportunity to make a real impact on our team's performance.Key ResponsibilitiesDesign, develop, and deliver comprehensive training programs that cater to the...

  • Training Supervisor

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Vivere Hotel & Resorts Full time

    Be the catalyst for growth and excellenceWe're looking for a passionate Training Supervisor to lead learning and development initiatives that empower our team to grow, perform, and deliver world-class service. If you believe in nurturing talent and driving excellence through knowledge, this is your opportunity to make a meaningful impact at Vivere Hotel and...

  • Training Content Developer

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeDocumentation Full time $45,000 - $60,000

    Job OverviewThe Enablement Coordinator role is designed to support the development and maintenance of training resources, knowledge base content, and internal processes.This position plays a crucial part in the organization's success by creating and maintaining up-to-date information systems that enhance employee productivity and efficiency.Main...

  • Career Development and Training Professional

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeTraining Full time ₱908,278 - ₱1,296,540

    Job Title: Training SpecialistWe are seeking an experienced professional to join our team as a Training Specialist. This role will be responsible for the training and development of our staff under the guidance of the Channel Manager.Key Responsibilities:Create and deliver comprehensive training programs that meet the needs of our team members.Conduct...

  • Virtual Training Specialist

    2 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeTraining Full time ₱800,000 - ₱1,200,000

    Job OverviewThis role leads new hire training programs and enables operational excellence through continuous learning and development.Key Responsibilities:New hire orientation, process and product training, and guiding employees through onboarding, skill enhancement, and transitioning to independent work.Designing, delivering, and continuously improving...

  • Customer Service for Local Account

    1 week ago

    Ayala Alabang, National Capital Region, Philippines TalentSync Training and Development Full time ₱200,000 - ₱300,000 per year

    This is a full-time customer service role based in Alabang Muntinlupa City Metro Manila. You will be responsible for providing high-quality customer support to our local accounts, handling inquiries, resolving issues, and ensuring a positive customer experience.What you'll be doingAnswering and managing inbound customer phone calls and emailsAddressing...