Customer Service for Local Account
2 days ago
This is a full-time customer service role based in Alabang Muntinlupa City Metro Manila. You will be responsible for providing high-quality customer support to our local accounts, handling inquiries, resolving issues, and ensuring a positive customer experience.
What you'll be doing
- Answering and managing inbound customer phone calls and emails
- Addressing customer queries and concerns in a friendly and professional manner
- Providing accurate information and solutions to customers
- Documenting customer interactions and following up on open cases
- Escalating complex issues to the appropriate team members
- Contributing to the continuous improvement of customer service processes
What we're looking for
- At least 3 months BPO experience
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and decision-making skills
- Familiarity with customer service software and CRM tools
- A positive, patient, and customer-focused attitude
Apply now to become our next Customer Service for Local Account
-
Junior Accountant/Accountant
2 days ago
Ayala Alabang, National Capital Region, Philippines SGL Manila (Shared Service Center), Inc. Full time $40,000 - $80,000 per yearSGL Manila (Shared Service Center), Inc. is currently hiring for the following positions:Procure to Pay - Junior AccountantProcure to Pay - AccountantOrder to Cash - Junior AccountantProcure to Pay Accountant:Is responsible for supporting the business relationships with various vendors. This includes invoice processing, exception handling, account...
-
Customer Service Advisor
2 days ago
Ayala Alabang, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱150,000 - ₱200,000 per yearAbout the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either ALABANG or MOA and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with customers via inbound calls,...
-
Customer Service Associate
2 days ago
Ayala Alabang, National Capital Region, Philippines ZALORA Group Full time $104,000 - $130,878 per yearCustomer Service AssociateResponsibilities:Provide an amazing, personalized experience for each customerEffectively and proactively diagnose and solve day-to-day customer concerns and issues through emails, livechat and callsEstablish and maintain good relationships with customersQuick to identify solutions in the best interest of both; the customer and the...
-
Customer Service Associate
2 days ago
Ayala Alabang, National Capital Region, Philippines ZALORA Full time $104,000 - $130,878 per yearCustomer Service Associate Responsibilities:Provide an amazing, personalized experience for each customerEffectively and proactively diagnose and solve day-to-day customer concerns and issues through emails, livechat and callsEstablish and maintain good relationships with customersQuick to identify solutions in the best interest of both; the customer and...
-
Customer Service Associate
20 hours ago
Ayala Alabang, National Capital Region, Philippines ZALORA SOUTH EAST ASIA PTE LTD Full time ₱70,000 - ₱120,000 per yearCustomer Service Associate Responsibilities:Provide an amazing, personalized experience for each customer Effectively and proactively diagnose and solve day-to-day customer concerns and issues through emails, livechat and calls Establish and maintain good relationships with customers Quick to identify solutions in the best interest of both; the...
-
Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000Job Title: CSR For Healthcare AccountWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a CSR for Healthcare Account, you will be responsible for handling inbound calls in a proactive and customer-focused manner.This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and...
-
Customer Service Representative II
2 days ago
Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time $104,000 - $130,878 per yearResponsible for Order Management per Business Units. Support the department in processing orders in compliance. Orders must be placed in the system accurately and within the required SLA for supply plants' visibility and production planning. Support the APAC OF Leader and local sales team on projects and reporting. Key Responsibilities:Customer...
-
Customer Service Representative II
2 days ago
Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time $104,000 - $130,878 per yearResponsible for Order Management per Business Units. Support the department in processing orders in compliance. Orders must be placed in the system accurately and within the required SLA for supply plants' visibility and production planning. Support the APAC OF Leader and local sales team on projects and reporting.Key Responsibilities:Customer Order...
-
Customer Service Representative
2 days ago
Ayala Alabang, National Capital Region, Philippines Private Advertiser Full time $104,000 - $130,878 per yearAbout the role As a Customer Service Representative (Mortgage), you'll play a vital role in providing exceptional customer service to our clients. This full-time position is based in our Ayala Alabang, Muntinlupa City, Metro Manila office. In this role, you'll be responsible for handling all customer inquiries and requests related to our mortgage products...
-
Customer Service
2 days ago
Ayala Alabang, National Capital Region, Philippines Genpact Services LLC Full time $40,000 - $60,000 per yearGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
