Business Process Specialist

We are seeking a highly skilled and experienced individual to join our Quality Team as a Process Improvement Specialist. In this role, you will play a key part in driving process improvements across the organization and ensuring that our team members are equipped with the necessary skills to deliver exceptional results.Your primary responsibilities will...

Genpact is a global professional services firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity and entrepreneurial agility.We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.About the RoleWe're...

Job OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose is the relentless pursuit of a world that works better for people. We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Role SummaryWe are...

Job DescriptionAbout the RoleWe are seeking a highly skilled Process Developer to join our team at Genpact. As a Process Developer, you will be responsible for providing exceptional customer service experience to clients of one of the world's largest financial institutions.ResponsibilitiesDeliver outstanding customer service and resolve client inquiries...

Job ProfileWe are looking for a detail-oriented Process Improvement Analyst to join our team at Genpact. In this role, you will be responsible for analyzing and improving business processes to increase efficiency and reduce costs.Key ResponsibilitiesAnalyze existing business processes to identify areas for improvement.Develop and implement process...

At Genpact, we are committed to creating a dynamic work environment that values diversity and inclusion. We are currently inviting applications for the role of Process Associate, Customer Care.About the RoleThis is an exciting opportunity to join our team as a Process Associate, where you will be responsible for providing exceptional customer support through...

We're seeking an AI-Powered Business Solutions Specialist to join our team at Genpact. As a key member of our AI squad, you will contribute to designing and refining text prompts for various applications, driving desired outcomes from model-driven AI solutions.You will work collaboratively with cross-functional teams and clients to gather business...

Job OverviewThis is an exciting opportunity for a skilled Senior Manager to join our team in driving digital transformation initiatives. You will work closely with cross-functional teams to develop and implement effective solutions, drive process excellence, and collaborate with stakeholders to identify business needs and...

About the RoleAt Genpact, we are seeking a talented Process Developer to join our team. As a key member of our organization, you will play a crucial role in ensuring the quality of our services.Responsibilities:Monitor and report agent-wise and team-level quality to ensure compliance with our policies.Conduct calibration and perform fraud and compliance...

Customer Service ExcellenceWe are seeking a highly skilled Process Associate, Customer Service, to join our team. In this role, you will be responsible for providing exceptional customer service experience to existing clients by resolving inquiries promptly and efficiently.Key ResponsibilitiesSupport one of the biggest financial banks in the world by...

Join Genpact as a Process Developer and contribute to creating a world that works better for people. This exciting opportunity offers the chance to work on diverse projects, develop expertise in customer service, and collaborate with a talented team of professionals.Responsibilities:Work closely with clients to identify and resolve issues, leveraging your...

ResponsibilitiesProvide Exceptional Support: Address customer inquiries and resolve issues promptly, ensuring high-quality service delivery.Oversee Day-to-Day Operations: Ensure smooth functioning of the service desk and collaboration with team members to identify and implement process improvements.Analyze Customer Feedback: Monitor and analyze feedback to...

Job Description - Process Developer (BFS041316)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...

Job Description - Process Developer (HMS056759)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit...

Job Description - Process Developer (CPG057293)Process Developer - CPG057293Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Genpact is a global professional services and solutions firm that delivers outcomes that shape the future.About UsWe have 125,000+ people across 30+ countries who are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Job DescriptionWe are inviting applications for the role of Process Developer, Customer...

Job Description - Process Developer (CPG057295)Process Developer - CPG057295Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Associate (HMS056757)Process Associate - HMS056757Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Developer (BFS041316)Process Developer - BFS041316Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Associate (BFS041906)Process Associate - BFS041906Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...