Technical Support Advisor

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱4,500,000 - ₱6,000,000
Job Opportunity

We are seeking a skilled and results-driven individual to provide technical assistance to end users within our organization.

This role plays a crucial part in delivering exceptional IT service to employees at all levels, including senior and executive leadership.

The ideal candidate will have hands-on experience with PCs and Apple mobile devices, proficiency with newer Windows operating systems, and excellent customer service skills.

Key responsibilities include:

  • Providing timely and effective technical support to end users via phone, email, or remote access tools.
  • Troubleshooting and resolving complex technical issues in a fast-paced environment.
  • Collaborating with cross-functional teams to identify and implement process improvements.

Required qualifications include:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 2 years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team-oriented environment.

Benefits of this role include:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work arrangements to accommodate remote work needs.

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