Key Player in Client and Virtual Assistant Partnerships
2 days ago
Role Overview:
The ideal candidate will serve as the vital link ensuring success on both sides of our client-VA partnerships.
Responsibilities:
- Coordinate strategies for both clients and virtual assistants to achieve win-win outcomes.
- Lead direct video interactions with international clients to ensure their satisfaction.
- Coach and develop virtual assistants to achieve peak performance.
- Bridge communication between clients and VAs to prevent misunderstandings.
- Build lasting partnerships that drive mutual success and growth.
Required Skills:
- Proven experience working as a Virtual Assistant or Executive Assistant for international clients.
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships.
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals.
- Excellent English Communication - Professional-level written and verbal English for executive interactions.
- Success-Oriented Mindset - Understanding of what drives both client satisfaction and employee success.
Benefits:
- Fixed monthly salary + allowances.
- HMO coverage.
- Paid Time Off.
- 13th month pay.
- Government benefits (SSS, PhilHealth, PAG-IBIG).
- 9 PM - 6 AM shift (subject to change).
- 2-week comprehensive training provided.
Internal Growth Opportunities:
- Successful Account Leads often have opportunities to explore roles in Team Management, Operations, Client Success, Training & Development, Project Management.
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