Senior Virtual Assistance Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeLeadership Full time ₱483,000 - ₱504,000
Account Lead

In this pioneering role, you'll spearhead the advancement of virtual assistance services. You will be responsible for leading direct video interactions with international clients and developing a high-performing team of virtual assistants.

Key Responsibilities:
  • Serve as a primary point of contact for clients across various markets
  • Cultivate a culture of excellence within your team by coaching and mentoring virtual assistants to deliver exceptional services
  • Pioneering new methods to enhance our proprietary software through hands-on testing
The Impact You'll Make:
  • Client Partnership Excellence: Engage clients through video calls, onboard new clients and assistants, handle support matters, and drive client satisfaction.
  • Team Development Mastery: Coach assistants to deliver exceptional services, create personalized growth plans, foster a culture of knowledge sharing, track performance wins, and turn challenges into learning opportunities.
What Makes You a Perfect Fit:
  • Excellent English communication skills (written and verbal)
  • 1-2 years leadership experience
  • Tech-savvy mindset with quick learning abilities
  • Natural talent for building relationships through video calls

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