Insurance and Billing Specialist

7 days ago

Manila, National Capital Region, Philippines Unlock HBA Full time ₱25,000 - ₱50,000 per year

This is a remote position.

Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant for our client's team to support a growing physical therapy practice in Arizona (MST). In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families. 

This is a full-time, long-term opportunity for someone experienced in insurance verification with added billing support (denials/appeals and longer payer calls). You'll collaborate closely with the Director of Insurance and the billing team and become a vital member of a care team dedicated to improving lives. 

About Our Client:

This physical therapy practice exists to "encourage hope, add joy, and gain ability together." The culture is wholesome and family-centered, emphasizing uplifting energy, trust, and celebrating progress over perfection. With three busy clinics in Arizona, the team prioritizes patient experience, teamwork, and dependable follow-through. 

Why Join This Team? 

• Mission-driven environment grounded in clear values 

• Growth opportunity within an expanding practice 

• Family-focused, supportive, and collaborative culture 

• Direct impact on patient experience and financial outcomes 

Responsibilities

Insurance-Related Tasks: 

• Verify patient insurance coverage and benefits (Medicare, Blue Cross Blue Shield, Cigna, UnitedHealthcare [OON], Aetna, Humana, Medicare Advantage), plus auto liens and workers' comp 

• Coordinate authorizations in partnership with the Director of Insurance as needed 

• Update EMR with accurate eligibility/benefits data 

Billing Support: 

• Support billing team with denials, appeals, and long-duration payer calls 

• Assist with insurance payment follow-ups 

• Provide backup support for billing-related documentation 

Communication & Coordination: 

• Handle inbound/outbound insurance phone calls via 3CX VoIP 

• Partner daily with the Director of Insurance and billing team; escalate nuanced payer issues 

• As needed, explain benefits clearly and professionally to patients 

Data Entry & Documentation: 

• Maintain organized documentation of verification outcomes and billing follow-ups 

• Use Google Sheets/Excel for payer tracking, reports, and reconciliations 

• Ensure timely, accurate entries in Prompt EMR and Waystar 

Tools & Platforms: 
​

• EMR: Prompt EMR, Waystar 

• Communication: Google Workspace (Gmail/Chat/Meet), 3CX VoIP 

• File Management: Google Drive, Google Sheets/Excel 

• Scheduling: Prompt EMR 

Requirements
• At least 1 year of experience in medical admin support with U.S. insurance verification 

• Familiarity with billing support tasks such as denials/appeals and payer follow-ups 

• Strong verbal and written English; clear, empathetic phone presence 

• Highly organized, dependable, and a team player 

• Comfortable working U.S. business hours (MST) with a consistent weekly structure (three 10-hour days and two 5-hour days)

Benefits
• Competitive salary commensurate with experience 

• Opportunities for professional development and growth 

• Work in a dynamic and supportive team environment 

• Make a meaningful impact by helping to build and strengthen families in the Philippines 

  • Medical Billing Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Unlock HBA Full time $60,000 - $80,000 per year

    This is a remote position.Virtual Rockstar is seeking a Medical Billing Specialist to support one of our pediatric therapy partners based in Nebraska.The Medical Billing Specialist will play a key role in ensuring accurate billing, efficient claims management, and effective authorization processes for the practice. This role requires strong attention to...

  • Medical Billing and Insurance Verification Specialist

    5 days ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱600,000 - ₱1,200,000 per year

    This is a remote position. Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST (1-hour unpaid break) Client Timezone: EST (US) Total Weekly Hours: 40 Hours Join a thriving healthcare practice dedicated to delivering exceptional patient care and ensuring smooth healthcare operations. This established medical facility values efficiency, accuracy, and patient...

  • Medical Billing Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines WHR Global Consulting Full time ₱324,000 per year

    WHR Global Consulting is hiring a Full time Medical Billing Specialist role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: Evening1 year of relevant work experience required for this roleExpected salary: ₱27,000 per monthPosition...

  • Billing Specialist

    1 day ago

    Manila, National Capital Region, Philippines DME Service Solutions Full time ₱25,000 - ₱50,000 per year

    About DME:We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients' brand value through positive customer...

  • Billing Specialist

    2 days ago

    Manila, National Capital Region, Philippines Unified Accounting & Tax, LLP Full time ₱1 - ₱2 per year

    Permanent Work From Home setup Full-Time With PTO, Birthday Leave Choice of HMO and Insurance or both Annual Merit Increase Semi-annual Performance BonusCompany Description:Unified Global is Silicon Valley's leading consultancy firm, renowned for delivering transformative solutions to businesses of all sizes. With a highly skilled Global Support Team, we...

  • Medical Billing Specialist

    3 days ago

    Manila, National Capital Region, Philippines Unlock HBA Full time ₱250,000 - ₱450,000 per year

    This is a remote position.Virtual Rockstar is seeking a dedicated and detail-oriented Medical Billing Specialist to join our partner's growing healthcare practice. This is a full-time position focused on billing, claim management, insurance verification, and client communication. The ideal candidate will have strong billing experience, thrive in a fast-paced...

  • Medical Billing Specialist

    1 day ago

    Manila, National Capital Region, Philippines DrHouse, Inc. Full time ₱40,000 - ₱80,000 per year

    About DrHouseDrHouse is a fast-growing telehealth company redefining how people access care. We connect patients with licensed physicians for quick, convenient, and high-quality virtual visits, and we're expanding rapidly.We're looking for a Medical Billing Specialist who is detail-oriented, proactive, and eager to grow within a dynamic healthcare...

  • Medical Billing Associate

    3 days ago

    Manila, National Capital Region, Philippines TakeCare Insurance Company, Inc. Full time ₱300,000 - ₱450,000 per year

    Job Specifications:Graduate of Bachelor's Degree. License is not required.Minimum of one year experience in billing and collection and ensuring that overall revenue base goals are met through strategic collection efforts of all unsettled and delinquent accounts within TakeCare/FHP Health Center.Effective team player.Excellent interpersonal skills, can work...

  • Billing Manager

    1 week ago

    Manila, National Capital Region, Philippines Doulas By The Bay Full time ₱180,000 - ₱240,000 per year

    Location: Remote (California-based team preferred)Reports to: Operations Director / CEODepartment: Finance & OperationsAbout UsDoulas by the Bay (DBB) is California's most trusted doula collective, employing over 60 doulas to provide compassionate birth and postpartum support to families across the state. We also partner with insurance providers, HSA/FSA,...

  • Insurance Verification

    3 days ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $40,000 - $60,000 per year

    This is a remote position.Virtual Rockstar is hiring an Insurance Verification & Authorization Specialist to support a thriving outpatient physical therapy practice in Louisiana.The Insurance Verification & Authorization Specialist will play a crucial role in ensuring smooth patient care operations by managing insurance verifications, pre-authorizations, and...