Administrative Support Specialist for Medical Practices
2 days ago
We are seeking a skilled Medical Virtual Assistant to provide top-notch administrative support and services to healthcare professionals, medical practices, or organizations within the medical sector. Your responsibilities will include managing medical records efficiently, coordinating appointment schedules, overseeing billing and insurance claims, transcribing medical documents accurately, and delivering comprehensive administrative support to medical practitioners.
By leveraging the expertise of Medical VAs, healthcare providers can streamline administrative workflows, enabling them to prioritize patient care and focus on their clinical responsibilities.
- Proficient in:
- Verifying eligibility, benefits, and resolving claim denials.
- Understanding the authorization process, including peer-to-peer communication.
- Navigating the claims process effectively.
- Skilled in:
- Transmitting claims electronically and via paper to insurance companies and third-party payers.
- Vigilantly monitoring the status of claim submissions and proactively addressing rejected, denied, or unpaid claims.
- Diligently investigating claim denials and rejections, rectifying errors, and resubmitting claims for reimbursement.
- Demonstrated ability to handle inbound calls, averaging over 20 calls per hour.
- Proficiency in utilizing Google Sheets, Google Drive, and G Suite applications.
- Strong aptitude for data entry and transcription tasks.
Our ideal candidate possesses a strong understanding of ICD-10-CM, CPT, and HCPCS coding systems, as well as knowledge of healthcare regulations, including HIPAA and billing compliance. They should also have experience with medical billing software and electronic health records (EHR) systems, along with excellent analytical and problem-solving skills.
Preferred qualifications include a Bachelor's Degree or Associate's degree in Health Information Management or a related field, proficiency in medical terminology, and a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential.
Key Requirements
- Detail-oriented with excellent analytical and problem-solving skills.
- Effective communication skills for interacting with various stakeholders.
- Experience with medical billing software and electronic health records (EHR) systems.
Benefits
- Opportunity to work with a dynamic team.
- Chance to develop your skills and expertise in medical virtual assistance.
- Competitive compensation package.
Others
- Will be required to work within a US timezone.
- Must have a reliable internet connection.
- Requires personal work equipment, including a laptop/computer and headset.
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