Healthcare Support Associate

8 hours ago


Makati City, National Capital Region, Philippines Dempsy Resource Management Inc. Full time

At Dempsy Resource Management Inc., we are seeking a highly skilled and dedicated Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively interact with customers in a professional manner.

The primary responsibility of this role is to attend to general inquiries from EastWest Healthcare members and facilitate out-patient availments through the 24/7 Hotline. This includes facilitating hospital admission and discharge processes for members, securing medical documents as necessary, and performing billing and payment verification tasks.

In order to excel in this position, candidates should possess a strong educational background, preferably a four-year Bachelor of Science degree, and be proficient in Microsoft Office applications. Additionally, experience working in HMO/Hospital/Clinic settings is considered an asset.

The successful candidate will be a detail-oriented individual who can work independently, manage multiple tasks simultaneously, and maintain accurate records. If you are a motivated and organized professional looking to make a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity.



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