Healthcare Support Specialist

12 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

Job Overview

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Neksjob Philippines is a leading provider of healthcare services, committed to delivering exceptional patient care and support. We are seeking a skilled CSR Healthcare professional to join our team.


About the Role

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This exciting opportunity involves providing top-notch customer service to patients and healthcare providers through inbound calls. As a CSR Healthcare, you will be responsible for assisting with various requests, including appointment scheduling, medicine replenishment, and health insurance claims.


Your Key Responsibilities

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  • Handle inbound calls from customers and healthcare providers in a timely and efficient manner.">
  • Assist with patient requests for doctor's appointments, medication replenishment, and health insurance claims.">
  • Answer inquiries about health insurance coverage and provide accurate information.">
  • Maintain a high level of customer satisfaction by ensuring each call interaction meets or exceeds expectations.">
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What We Offer

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We offer a dynamic and supportive work environment that fosters growth and development. As a member of our team, you can expect:

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  • A competitive compensation package.">
  • Ongoing training and development opportunities.">
  • A collaborative and inclusive team culture.">
  • The chance to make a real difference in people's lives.">
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Requirements

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To succeed in this role, you will need:

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  • Excellent communication and interpersonal skills.">
  • A strong understanding of healthcare services and insurance policies.">
  • The ability to multitask and prioritize tasks efficiently.">
  • A customer-focused attitude and a commitment to excellence.">
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Benefits

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In addition to a competitive salary and benefits package, we offer a range of perks to support your well-being and career growth.


About Us

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Neksjob Philippines is a company dedicated to providing exceptional healthcare services to our patients and community. We strive to create a positive impact on people's lives through our work.



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