Healthcare Support Specialist

12 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
Job Description:

We are seeking a skilled Customer Care Professional to join our team at Neksjob. As a key member of our healthcare support team, you will play a vital role in providing exceptional customer service and ensuring the smooth delivery of our services.

Key Responsibilities:
  • Inbound Call Handling: Respond to inbound calls from customers and healthcare providers in a timely and professional manner, addressing their inquiries and concerns with empathy and understanding.
  • Schedule Management: Assist customers in scheduling appointments with healthcare professionals, while also facilitating the arrangement of medical supplies and equipment as needed.
  • Claims Processing: Help customers navigate the claims process for health insurance coverage, ensuring that they receive the necessary support and guidance throughout.
Benefits:
  • Ongoing Training: Participate in regular training sessions to stay up-to-date on industry developments and best practices, enhancing your skills and knowledge.
  • Career Advancement Opportunities: With Neksjob, you'll have access to opportunities for career growth and development, helping you reach your full potential.


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