Healthcare Support Specialist

4 weeks ago


Mandaluyong City, National Capital Region, Philippines Metacom Full time
About Us
At Metacom, we're dedicated to delivering exceptional customer service and support in the healthcare industry.

Job Summary
We're seeking a skilled Call Center Agent to join our team. As a key member of our healthcare support team, you will be responsible for resolving customer issues efficiently, effectively communicating with customers, and compassionately handling sensitive situations surrounding healthcare needs, education, and prevention planning.

Responsibilities
* Resolve customer issues on the first call by being proactive, patient, empathetic, and understanding.
* Communicate appropriately with customers to ensure their needs are met.
* Handle sensitive situations surrounding healthcare needs, education, and prevention planning with compassion and care.

Requirements
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and meet productivity targets.

What We Offer
* Competitive salary: $45,000 per year (estimated).
* Opportunities for professional growth and development.
* A dynamic and supportive work environment.

Note
We're an equal opportunities employer and welcome applications from diverse candidates.

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